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Bahaa Borham Borham Shehaby

Technical Support at Vodafone

Haram, Giza, Egypt

Work Experience

  • Technical SupportFull Time

    Vodafone

    Mar 2015 - Present -10 yrs, 4 months

    • Job Details:Responsible for first and second level of technical troubleshooting such as nating, configuring DSLAM
  • Technical SupportFull Time

    TE-Data

    Dec 2013 - Mar 2015 -1 yr, 3 months

    • Job Details:Responsible for first level of ADSL technical support
  • Customer Service AgentFull Time

    Vodafone

    Apr 2012 - Feb 2013 -10 months

    • Job Details:Customer Service Agent For Vodafone
  • Technical EngineerFull Time

    El Arabia Company for systems

    Aug 2010 - Feb 2012 -1 yr, 6 months

    Egypt

    • Job Details:Technical Engineer for Surveillance Cameras, Fire Alarms, small network etc.
  • Education

    • Bachelor's Degree in communications & electronics

      Misr University for Science and Technology (MUST)

      Jan 2005 - Jan 2010 - 5 yr

    • High School - Thanaweya Amma

      El orman

      Jan 2005 

    Skills

    • network trouble shooting
    • CCNA

    Languages

    • English

      Advanced

    Training & Certifications

    • ccna

      cisco·2013
    • CDMA & UMTS Advanced Course

      Jelecom Egypt company & Ministry of Man Power ·2009
    • GSM & GPRS

      Jelecom Egypt & college of Engineering of ain shams university·2008
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