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Bahaa Shawky Ahmed

Customer service representative

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Customer service representativeFull Time

    Pro app

    Mar 2016 - Jan 2018 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Handling all customer’s problems and inquiries Follow up on customer’s inquiries not immediately resolved E-mailing and chatting with customers Linking between suppliers and customers

    • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2017 

    • High School - Thanaweya Amma

      Gamal Abd El Nasser

      Jan 2013 

    Activities

    • HR at Future University

      Volunteering

      Feb 2016 - Aug 2017 -1 yr, 6 months

    Skills

    • Microsoft Office
    • excellent communication and presentation skills
    • eager to learn
    • analytic thinking

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • Financial statements analysis

      Lorewing education center·2017

    • Training for employment

      Egyptian banking institute·2017

    • Entrepreneurship and business development

      Shell·2016
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