Bahaa Awad

Currency Exchange Teller

• Job Details:Accelerated transaction processing times by 10% by implementing efficient procedures, minimizing customer wait times. Resolved customer inquiries regarding account balances, transaction history, service charges, and interest rates, ensuring client satisfaction. Maintained meticulous cash drawer accuracy by conducting regular audits and implementing effective cash handling practices, resulting in zero discrepancies. Provided accurate and up-to-date information on bank products, services, promotions, policies, and regulations to assist customers with their financial needs. Identified and corrected cash drawer discrepancies, ensuring accurate daily balancing and financial reporting.

Cashier

• Job Details:Managed cash register operations for cash, check, and credit card transactions, maintaining perfect accuracy and balancing the cash drawer at the end of each shift. Provided exceptional customer service, welcoming customers, identifying their needs, and building rapport to encourage repeat business.

Data Entry Clerk

• Job Details:Improved data accuracy by meticulously managing employee records and implementing thorough data entry procedures. Reduced invoice errors through careful data entry and verification processes, ensuring data integrity. Supported office staff by performing data entry and other administrative tasks, contributing to efficient office operations.