Badr Mohamed

Customer care representativeFull Time

• Job Details:Customer care representative for Verizon wireless post paid where I was handling a wide scope of inquiries including but not limited too (device trouble shooting) phones tablets , jetpacks, home 5g, as well as (billing from breakdown and disputes ) (submitting and tracking online orders) (porting numbers , disconnecting services and retention) (Device insurance claims) and (promo correction and validating cx credits)

Call center agentFull Time

• Job Details:I used to be a top preformer and considered for a promotion at Vois UK account customer care but unfortunately I had to drop the job offer due to college obligations at the time