Badr Hassan Ali

Digital banking ambassadorFull Time

Data AnalystFull Time

• Job Details:Analysis business portfolio using microsoft excel and SQL. Extracting data by queries from SQL and building products reports for two channels (Branches & Direct Sales). Create daily reports, MTD and YTD Like (Cash in and out, Trade TIAS “ Turn Into Applications”, Retail Progress, Retail Dashboard) and send it to CEO, Head of Retail, Branches, Direct Sales and Treasury. Create incentive reports for direct sales related to their products selling.

Call Center AdvisorFull Time

• Job Details:Inform clients by explaining procedures, answering questions and providing information. Handle all incoming/outgoing calls of the call center. Maintaining and improve quality results by adhering to standards, guidelines and recommending improved procedures. Communicate with other departments all relevant customer inquiries if applicable