Badr Ashraf Khidawy
Customer Service Representative at Etisalat UAE
Nasr City, Cairo, EgyptWork Experience
Customer Service RepresentativeFull Time
Etisalat UAE
Apr 2018 - Present -7 yrs, 3 months
- Job Details:1- Worked in the inbound calls sections. 2- Moved to the Non-Voice team. I used to handle both chats and E-mails. 3- Back office 4- Co-trainer
English TeacherPart Time
Masr Bokra
Apr 2015 - Oct 2015 -6 months
Egypt , Cairo
- Job Details:I used to teach English for kids.
English TeacherFull Time
Masr Bokra for Development
Mar 2015 - Oct 2015 -7 months
Egypt , Giza
- Job Details:Teaching English for primary school student needs: Patience as you deal with kids, presentation skills, communication skills
Education
Bachelor's Degree in English and Italian
Ain Shams University (ASU)Jan 2013 - Jan 2016 - 3 yr
High School - Thanaweya Amma
خليل اغا الثانوية العسكريةJan 2013
Achievements
Participated in Wikipedia Translation Project, 6 Edition: Article: https://ar.m.wikipedia.org/wiki/أدب_القصة_الصامتة
Skills
Languages
Arabic
FluentEnglish
AdvancedItalian
AdvancedFrench
Beginner
Training & Certifications
General English
معهد القوات المسلحة·2015Human Resource Management Diploma
Canadian Training Centre·2015Hypnosis Specialist
Canadian Training Centre·2015Self-Motivation
Canadian Training Centre·2015برنامج استعد للعمل للقيادات الشبابية
وزارة الشباب والرياضة·2015إثراء محتوي ويكيبيديا العربية النسخة السادسة
برنامج ويكيبيديا للتعليم·2015English Conversation
ReachOut ·2014برنامج صناع الغد للقيادات الشبابية
وزارة الشباب والرياضة·2014برنامج بناء قدرات الشباب وتأهيلهم لسوق العمل
وزارة الشباب والرياضة·2014Italian
Russian Cultural Center·2014ICDL Certificate
Comusoft·2014