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Badr Elsayed Elsayed

Technical Support at AMALIYAT AL-DAM For Brokerage Services

Alzawya Alhamraa, Cairo, Egypt

Work Experience

  • Technical SupportPart Time

    AMALIYAT AL-DAM For Brokerage Services

    Jul 2024 - Present -1 yr, 2 months

    Saudi Arabia , Riyadh

    • Job Details:- Provided technical support and troubleshooting for system users to ensure smooth daily operations. - Tested software systems for bugs and reported detailed findings to the development team. - Collaborated with developers to improve system performance and user experience. - Assisted in deploying updates and ensuring proper functionality after each release. - Conducted training sessions and provided user guidance on newly implemented features. - Maintained documentation for issue tracking and support procedures.
  • Education

    • Bachelor's Degree in Programming

      Ain Shams University (ASU)

      Jan 2018 - Jan 2022 - 4 yr

    Skills

    • Microsoft Office
    • AI
    • Support Services
    • CSS
    • HTML
    • JavaScript
    • Computer Skills
    • Customer Support
    • Computer Science
    • Web Development
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    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • AICE-Ai-Career-Essentials

      ALX·2024
    • Front-End Diploma

      INSTANT·2024
    • Communication Skills

      it sharks·2024
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