
Badr Elsayed Elsayed
Technical Support at AMALIYAT AL-DAM For Brokerage Services
Alzawya Alhamraa, Cairo, EgyptWork Experience
Technical SupportPart Time
AMALIYAT AL-DAM For Brokerage Services
Jul 2024 - Present -1 yr, 2 months
Saudi Arabia , Riyadh
- Job Details:- Provided technical support and troubleshooting for system users to ensure smooth daily operations. - Tested software systems for bugs and reported detailed findings to the development team. - Collaborated with developers to improve system performance and user experience. - Assisted in deploying updates and ensuring proper functionality after each release. - Conducted training sessions and provided user guidance on newly implemented features. - Maintained documentation for issue tracking and support procedures.
Education
Bachelor's Degree in Programming
Ain Shams University (ASU)Jan 2018 - Jan 2022 - 4 yr
Skills
- Microsoft Office
- AI
- Support Services
- CSS
- HTML
- JavaScript
- Computer Skills
- Customer Support
- Computer Science
- Web Development
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
AICE-Ai-Career-Essentials
ALX·2024Front-End Diploma
INSTANT·2024Communication Skills
it sharks·2024