BB
Bachir Bakari
Bilingual Customer Service Representative
AlgeriaWork Experience
Bilingual Customer Service Representative
S&P Data
Nov 2018 - May 2019 -6 months
Canada
- Job Details:Handle inquiries, process orders, resolve issues, provide proactive outreach, and manage complaints.
Bilingual Customer Service Representative
Cablelync
Dec 2017 - Jul 2018 -7 months
Canada
- Job Details:Providing information, processing orders, troubleshooting problems, and ensuring customer satisfaction.
Customer Support Representative
NGA
Sep 2015 - Nov 2016 -1 yr, 2 months
Canada
- Job Details:In my customer service experience, I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information.
Education
Bachelor's Degree in Child and Youth Care with Support
Eastern Academy of Mount PearlJan 2021
Bachelor's Degree in Literature and Human Sciences
Benchabira School of BousaadaJan 2000
Bachelor's Degree in Sociology
University of M'silaJan 2006 19 yr 6 Months
Skills
- Fluent in three languages: English, French, and Arabic
- Over two years of experience working as a customer service representative
- Attentiveness
- Positive listening and patience
- excellent interpersonal skills
- Skilled in establishing and maintaining good relationships
- Excellent interpersonal, communication, and time management skills
- Professional, attentive, and willing to learn
Languages
Arabic
FluentEnglish
AdvancedFrench
Advanced