Basic Info

Bassem Gabriel

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Network Engineer at Pyramid Systems Development (PSD)

Experience Details

Network Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Pyramid Systems Development (PSD) (multinational)

Cairo, Egypt

51-100 employees

Electronics and Semiconductors

N/A

Jul 2014 to present (2 years 5 months)
Technical Support Representative at Raya Contact centre

Experience Details

Technical Support Representative

Customer Service/Support

Experienced (Non-Manager)

Description:- Answering Customers inquiries and solving their ADSL technical problems.

Qualification:- Engineering Degree -- CCNA preferable -- Hard worker --Team player.


Company Details

Raya Contact centre (multinational)

Maadi, Cairo, Egypt

N/A

Information Technology Services

N/A

Nov 2012 to Feb 2013 (3 months)
Customer Service Representitive (intern) at Vodafone Egypt

Experience Details

Customer Service Representitive (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Nov 2011 to Jan 2012 (2 months)

Education

B.S'c in Electronics and Communication Engineering

Education Details

B.S'c

Electronics and Communication Engineering

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Fatima Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

Saint Fatima Language School
2006

Training and Courses

Training/Course Details

CCNA

Nov 2012

Networks center

N/A

Training/Course Details

GSM

Aug 2012

Self study

N/A

Training/Course Details

Embedded System Diploma

Feb 2014

Amit Learning

N/A

Training/Course Details

Embedded Systems Diploma

Feb 2016

EmbeddedFab

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAnalyticalAutomotive & TechnologiesCCNACustomer CareCustomer ServiceCustomer Service RepresentitiveCyclingDancingElectronics And Communication EngineeringElectronics And SemiconductorsEmbedded System DiplomaEmbedded SystemsEmbedded Systems DiplomaEngineeringEnglishFrenchGSMGermanHand CraftsHard WorkerInformation Technology ServicesLanguagesLearningMicrocontrollersMicrosoft OfficeNature ViewsNetwork EngineerNetworkingProblem SolverPyramid Systems Development (PSD)Raya Contact CentreSoftware EngineeringSupportSupportiveTeam PlayerTechnical Support RepresentativeTelecommunicationsTravellingVodafone Egypt

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

German

German

: Intermediate

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

3-5 years

GSM

GSM

: Advanced

: Medium

:

5-7 years

Embedded Systems

Embedded Systems

: Beginner

: Extreme - I love it!

:

Less than 1 year

Microcontrollers

Microcontrollers

: Beginner

: Extreme - I love it!

:

Less than 1 year

Software Engineering

Software Engineering

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Care

Customer Care

: Advanced

: Little

:

1-3 years

Engineering

Engineering

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Hard worker, Problem Solver, Team Player, Supportive

Online Presence

http://www.linkedin.com/?trk=nav_logohttps://www.facebook.com/bassem.gabriel

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