BB

BESHO BA

Client Service Representative at Careem

Cairo, Egypt

Work Experience

  • Client Service Representative

    Careem

    Egypt

    • Job Details:Handled customer inquiries and resolved issues via phone and chat. Ensured customer satisfaction by providing accurate and timely support. Followed up with customers to ensure issue resolution.
  • Client Service Representative

    Vodafone

    Egypt

    • Job Details:Managed a high volume of customer calls. Assisted clients with billing, network issues, and service inquiries. Maintained detailed records of customer interactions.
  • Real Estate Agent

    Egypt

    • Job Details:Assisted clients in buying, selling, and renting properties. Provided property tours and negotiated deals. Built a strong client network and maintained excellent customer relations.
  • Education

    • Bachelor's Degree in Commerce

      Ain Shams University (ASU)

      Jan 2021 

    Skills

    • Excellent communication and problem-solving skills
    • Ability to explain policies clearly
    • Ability to work under pressure
    • Fast learner and team player

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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