
BASEM Zidan Abdullah
operation manager, MBA, Retail sales
Matareya, Cairo, EgyptWork Experience
Area Sales ManagerFull Time
- Job Details:- Conduct daily branch visits to resolve issues and continuously evaluate branches in terms of sales, adherence to instructions, and compliance. - Manage stores operations: palette& stock availability, stores visibility& decoration, salesmen schedule. - Distribute and monitor target according to each salesman ability and weight of sales, achieving through escalate success experience. - Follow up manufacturing, additions, modifications with factory and technical operations. - Performing business metrices: Sales analysis, CRM, SOP, SLS
Area Operations ManagerFull Time
Sep 2023 - Dec 2024 -1 yr, 3 months
- Job Details:- Day to day operations following up in stores: SKUs Availability, standard level of quality control, promotion efficiency, observation products validation, etc. - Guiding store managers to follow up their numbers: sales, basket size, wastage, margin& expenses. - Communicating with all departments to get all related functions done through friendly ways, win-win solutions to keep working environment healthy. - Working with all operations team analyzing data in order to create an efficient action plan with sophistic objectives parallel with organization vision.
Area Operations ManagerFull Time
- Job Details:- Direct Leading a team of 30 people through 8 stores with a stock amount 50M+ EGP including store managers, Head of departments. - Observe stores performance in cooperation with stores managers and head departments Achieving High level of customer service in stores. - Control stores expenses within budget in cooperation with finance department - Emphasis on all critical items are available, displayed well, with a competitive price and good quality - Sales analysis for all store, main departments, and sub departments, Control stores stock and make sure that its according to turn over
Director of operationsFull Time
Just Mart
Dec 2021 - Mar 2022 -3 months
- Job Details:Business start up for e-commerce,
Education
Bachelor's Degree in Hebrew language translation and studies
Ain Shams University (ASU)Jan 2010
High School - Thanaweya Amma
qubba sec schoolJan 2003
Skills
- Retail Sales
- Customer Service
- FMCG Sales
- Retail Operations
- Presentations
- Communication
- Microsoft Office
- English
- Team management
- Team Leadership
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English conversation& translation course
Ain shams university·2012Hebrew language translation
Ain shams university·2012