Basic Info

Aziza Refaat

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Return Material Authorization Coordinator at CompuMe

Experience Details

Return Material Authorization Coordinator

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

CompuMe (multinational)

Cairo, Egypt

501-1000 employees

Information Technology Services

https://compume.com.eg/

Oct 2014 to present (2 years 2 months)
Retantion agent at Wasla

Experience Details

Retantion agent

Customer Service/Support

Entry Level

N/A


Company Details

Wasla

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring

N/A

Sep 2013 to Jan 2014 (4 months)
OC member at SSP (student activity)

Experience Details

OC member

Logistics/Supply Chain

Student

Main objectives:
He/She is responsible for the following:
•The document:
He/She is the one who responsible for making it, he/she has to know the event needs from the project manager and write it down and get the signature from Ain Shams university student union.

•Reserving halls:
If anyone needs a hall he has to send an email to the OC to reserve it.

•logistics:
The logistics team is responsible for getting a good cognition of pricing and purchasing.

•During the events:
All the team is responsible for organizing it, but the one who is responsible for distributing tasks on the members and solving the problems is the event's OC Head, and if he couldn't solve any problem he tells the vice OC head.

Criteria :
•Good command of soft skills
•Bargaining skills
•Articulate
•Hard worker
•Committed
•Honest
•Loyal
•Stress management
•Quick-witted
•Commitment


Company Details

SSP (student activity)

Cairo, Egypt

N/A

Oct 2012 to Dec 2013 (1 year 2 months)
HR member at SSP (student activity)

Experience Details

HR member

Human Resources

Student

N/A


Company Details

SSP (student activity)

Cairo, Egypt

N/A

Oct 2012 to Dec 2013 (1 year 2 months)

Achievements


I have achievement in my English language level

Education

fair in Business Adminstration

Education Details

fair

Business Adminstration

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2010 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Masr El Gdeda El Namozgya

Egypt

2008

B / Very Good / 75 - 85%

N/A

Masr El Gdeda El Namozgya
2008

Certifications

ICDL
Dec 2011

Certificate details

ICDL

Dec 2011

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

soft skills

Sep 2012

Ain Shams University

a 5 days Training given by “Success Skills Patent” (SSP), student activity in Ain Shams University.

Training/Course Details

English

Dec 2012

Ministry of Defense Language Institute (MODLI)

4 levels of General English and 2 levels of Conversation English course

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness AdminstrationBusiness DevelopmentCompuMeCustomer ServiceEnglishFormal E-mailsHR MemberHandles StressHard WorkerHuman ResourcesICDLInformation Technology ServicesLogisticsMathMicrosoft OfficeMicrosoft OutlookOC MemberOffshoringOrganizerOutsourcingPianoProblem SolverReadingRetailRetantion AgentReturn Material Authorization CoordinatorSalesSoft SkillsSupportSupportiveTransportationWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Writing

Writing

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Formal E-mails

Formal E-mails

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Handles Stress, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABqEPo0Biic6aD7aUz_ZibJMkUCiiD_qppY&trk=nav_responsive_tab_profilehttps://www.facebook.com/zozarefaat

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