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Odulalu Oluwada Azeezat

Customer Support Representative at Speedaf express

Lagos, Nigeria

Work Experience

  • Customer Support RepresentativeFull Time

    Speedaf express

    Jan 2022 - Present -3 yrs, 7 months

    • Key Account ManagerFull Time

      speedaf express

      Jan 2022 - Present -3 yrs, 7 months

      • Job Details:Ensures that the client’s needs and expectations are met by the business.  Responsible for maintaining and expanding relationships with significant clients.  Keeping track and supervising all communication between key clients and other departments within the organization. Swiftly resolving any issue that a key client may have with the company.
    • loan recovery officerFull Time

      Cashigo

      Mar 2021 - Dec 2022 -1 yr, 9 months

      • Job Details:Trying to get all the loan write off clients to have commitments with and to get them to follow their pledge. Seek ways to continuously improve performance and productivity on the job. Thoroughly study responsible loan situation, including: - Customers' histories - Customers' geographical areas and living cultures - Loan Cycles (Loan date, default date, remaining amount and other reasons). Study debtors' financial positions to find out loan collection opportunities. Possess good communication with customers and local authority or community in where the customers live.
    • Transaction OfficerPart Time

      Access Bank Plc

      Jan 2019 - Aug 2020 -1 yr, 7 months

      Nigeria , Lagos

      • Job Details:Processed cash withdrawal on customer account at their request. Processed wires transfer. Posted customer deposits, related suspense account entries and adjustment.
    • Education

      • Bachelor's Degree in Mass communication

        lagos state university

        Jan 2014 

      Skills

      • MS Office
      • Microsoft Excel
      • Microsoft Office
      • CRM System
      • CRM Application

      Languages

      • English

        Fluent
      • Yoruba

        Fluent
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