Basic Info

Ayman Moussa

12 years

Cairo, Egypt

High School

Manager

Work Experience

Training Manager at Radisson Blu Hotel,

Experience Details

Training Manager

Education/Teaching, Training/Instructor

Manager

•Training planning for all departments of the hotel.
•Execution, supervision and co-ordination of training activities within the Hotel (skills training, general training).
•Organizing and monitoring of all administrative affairs within and outside the Training Department.
•Compilation of and adherence to financial budgets within Training Department.
•Updating of personal training history files of all employees in co-ordination with the Personnel Manager.
•Helps in coordinating yearly performance evaluations for supervisory staff together with the Director of Human Resources.
•Order and organize distribution of Training Certificates.
•Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train).
•Ensure that departmental training sessions are conducted.
•Co-ordinate training activities with regional or corporate Training departments.
•Conduct General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Director of Human Resources).
•Compilation and updating of the necessary technical training manuals and tools per field, in collaboration with in-house specialists
•Compile course/training requirements.
•Communicates effectively with guests, colleagues, and supervisors.
•Attending meetings and training required by management.
•Is fully aware of Radisson Blu service standards concepts.
•Keep a monthly overview of course breakdown and attendance.
•Preparing hotel inspection reports, on the job observance (MOD report).
•Preparing monthly reports according to Hotel's/regional office requirements.
•Keeps track on purchasing costs for department for maximum quality to lowest possible price.
•Ensure the implementation of Rezidor Business Ethics policy.


Company Details

Radisson Blu Hotel, (multinational)

Cairo, Egypt

101-500 employees

Hospitality/Hotels

http://www.radissonblu.com/hotel-cairoheliopolis

Mar 2015 to present (1 year 9 months)
A Freelancer Soft Skills Trainer at Accredited Soft Skills Trainer/ Freelancer

Experience Details

A Freelancer Soft Skills Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Delivering and creating the training materials for:
• Communication Skills-Marketing-Sales-Time Management-Leadership-Telephone Skills (Call Center)-Team Building- Business Writing.Train The Trainer.




Company Details

Accredited Soft Skills Trainer/ Freelancer

Cairo, Egypt

1-10 employees

Education

www.promise-training.com

Oct 2013 to Feb 2015 (1 year 4 months)
Training and Development Manager at Promise for Training and Human Development

Experience Details

Training and Development Manager

Operations/Management

Manager

•Improve the operational strategies systems, process and policies in support of organization mission.
•Support better management reporting, information flow and business process.
•Managing training scheduling, logistics and following up.
•Coordinating and communicating between support Services (HR, IT and Finance) and business functions.
•Play a significant role in long term planning including an initiative geared toward operational excellence.
• Deploy competency training mapping in the company.
•Introduce new training providers to the current pool of training associations.
•Develop the company’s educational and training policies and its programs plan according to the company’s general policy.
•Keeping training materials up to date.
•Prepare outlines of instructional programs, training schedules and establish course goals.
•Developing training processes and improving training methodologies.
•Evaluating training and development programs.
•Supervising the work of trainers.
•Considering the costs of planned programs and keeping within budgets.


Company Details

Promise for Training and Human Development

Cairo, Egypt

1-10 employees

Education

www.promise-training.com

May 2011 to Sep 2013 (2 years 4 months)
Training and Follow up Unit Manager at Westwood Egypt for Training and HR Development

Experience Details

Training and Follow up Unit Manager

Education/Teaching, Training/Instructor

Manager

•Deploy competency training mapping in the company.
•Identify client’s training needs and satisfy these needs.
•Introduce new training providers to the current pool of training associations.
•Responsible for all the logistics of the governmental project (Graduate Resource Program) GRP, funded by Industrial Modernization Center
(IMC).
•Responsible for all the logistics of the Basic Business Skills Acquisition Plus (BBSA Plus) Program funded by Future
Generation Foundation (FGF).
•Designing and implementing training tracks for 16000 GRP trainees working in different private industrial sectors and fields.
•Plan, organize and direct supervising a wide range of training activities at plenty of training centers in some Egyptian Govern orates.
•Develop the company’s educational and training policies and its programs plan according to the company’s general policy.
•Keeping training materials up to date.
•Prepare outlines of instructional programs, training schedules and establish course goals.
•Developing training processes and improving training methodologies.
•Conduct training tracks orientation sessions for new participants.
•Helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups.
•Train instructors and supervisors in techniques and skills for training and dealing with employees.
•Evaluating training and development programs.
•Supervising the work of trainers.
•Considering the costs of planned programs and keeping within budgets.
•Reports to top board of directors.


Company Details

Westwood Egypt for Training and HR Development

Cairo, Egypt

501-1000 employees

Education

www.berlitz.com.eg

Jul 2006 to Apr 2011 (4 years 9 months)
Pc Troubleshooter at Westwood Egypt for Training and HR Development

Experience Details

Pc Troubleshooter

IT/Software Development

Experienced (Non-Manager)

•Hardware and software pc maintenance.
•Respond to requests for technical assistance in person, via phone, electronically.
•Diagnose and resolve technical hardware and software issues.
•Research questions using available information resources.
•Stay current with system information, changes and updates


Company Details

Westwood Egypt for Training and HR Development

Cairo, Egypt

501-1000 employees

Education

www.berlitz.com.eg

Jan 2006 to Jun 2006 (5 months)
Computer Instructor at Westwood Egypt for Training and HR Development

Experience Details

Computer Instructor

Education/Teaching, Training/Instructor

Entry Level

•Trainer in the Basic Business Skills Acquisition (BBSA) Program sponsored by Future Generation Foundation (FGF).
•Train and drill trainees on a presentation skills and monitor graduation projects.
• Update any learning or instructional materials when necessary.
•Conduct Microsoft exams and continuous assessment tests to students.
•Follow up on student progress during training.
•Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement.
•Present sessions to increase students' knowledge and competence using visual aids, such as graphs, charts, videotapes, and slides.
•Prepare reports and maintain records such as student grades, attendance rolls, and training activity details.
•Integrate academic and vocational curricula so that students can obtain a variety of skills.
•Develop curricula and plan course content and methods of instruction


Company Details

Westwood Egypt for Training and HR Development

Cairo, Egypt

501-1000 employees

Education

www.berlitz.com.eg

Jan 2002 to Dec 2005 (3 years 11 months)
Pc Troubleshooter at Trade Communication

Experience Details

Pc Troubleshooter

Education/Teaching, Installation/Maintenance/Repair, Training/Instructor

Entry Level

•Hardware and software pc maintenance.
•Worked at different levels and dealt with different aspects of the computer hardware / troubleshooting jobs.
•Familiar with different brands, which produce reliable hardware components.
•Deep knowledge of installation and uninstallation methods of general utility software.
•Respond to requests for technical assistance in person, via phone, electronically.


Company Details

Trade Communication

Cairo, Egypt

11-50 employees

Education

www.berlitz.com.eg

Apr 2001 to Jan 2002 (9 months)
Accountant at Compu Scope

Experience Details

Accountant

Installation/Maintenance/Repair

Entry Level

•Responsible for daily journal editing.
•Compile and analyze financial information to prepare financial statements including.
•Ensure financial records are maintained in compliance with accepted policies and procedures.
• Prepare financial management reports.
•Ensure accurate and timely monthly, quarterly and year end close.
•Establish and monitor the implementation and maintenance of accounting control procedures.
•Resolve accounting discrepancies and irregularities.
•Continuous management and support of budget and forecast activities


Company Details

Compu Scope

Cairo, Egypt

1-10 employees

Information Technology Services

www.berlitz.com.eg

Aug 1999 to Apr 2000 (8 months)

Achievements


• Thanks Letter from Radisson Blu Hotel Cairo.


Education

Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Ain Shams University, Egypt

Not specified

Accounting

N/A

Ain Shams University
1995 - 1999
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nokrashy High School

Egypt

1995

B / Very Good / 75 - 85%

N/A

El Nokrashy High School
1995

Certifications

Certificate details

E-Marketing Specialist at

Apr 2013

Excellent

N/A

N/A

E- Marketing Academy

N/A

Certificate details

• Professional Masters of Human Development

Apr 2014

Excellent out of Excellent

N/A

N/A

El Fiky International Foundation

• Professional Masters of Huma

Certificate details

• Second Rank In The Best Arabic Trainer Competition

Feb 2014

Very good out of Very good

N/A

N/A

El Fiky International Foundation

• Second Rank In The Best Arabic Trainer Competition

Certificate details

Basic Life Support & First Aid Training

Jan 2016

N/A

N/A

N/A

Egyptian Red Crescent

N/A

Training and Courses

Training/Course Details

Human Resources Management Course

Nov 2012

Bayan for Human Development

N/A

Training/Course Details

E-Marketing Specialist

Apr 2013

E- Marketing Academy

Interne Marketing course

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

A Freelancer Soft Skills TrainerAccountantAccountingAhmed Al SakaAl Ahly ClubAnalyticalArabicBasic Life Support & First Aid TrainingBusiness-orientedChessCommerceCompiling Numerical And Statistical Data.Computer InstructorCreativeCreative And Analytical Thinking.Developing Plans And Setting Objectives.E-Marketing SpecialistE-Marketing Specialist AtEducationEnglishExcellent Communication, Interpersonal And Inter-cultural Skills.FoofballGoing Out To Resorts And BeachesHigh Technical Skills.Highly Motivated And HardworkingHospitalityHotelsHuman Resources Management CourseITIbrahim El FikkyInformation Technology ServicesInstallationKarim Abd El AzizListening To MusicMahmoud Al KhatibMaintenanceManagementMicrosoft Word,Mohamed HenidyOperation ManagerOrganizerPc TroubleshooterPlannerProblem SolvingRadisson Blu Hotel,RepairSittin At InternetSoft SkillsSoftware DevelopmentTraining And Development ManagerTraining And Follow Up Unit ManagerTraining ManagerTroubleshooter Professional Masters Of Human Development Second Rank In The Best Arabic Trainer Competition

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Microsoft Word,

Microsoft Word,

: Advanced

: Extreme - I love it!

:

More than 7 years

Problem solving

Problem solving

: Advanced

: Extreme - I love it!

:

More than 7 years

Highly motivated and hardworking

Highly motivated and hardworking

: Advanced

: Extreme - I love it!

:

More than 7 years

Excellent communication, interpersonal and inter-cultural skills.

Excellent communication, interpersonal and inter-cultural skills.

: Advanced

: Extreme - I love it!

:

More than 7 years

Creative and analytical thinking.

Creative and analytical thinking.

: Advanced

: Extreme - I love it!

:

More than 7 years

Compiling numerical and statistical data.

Compiling numerical and statistical data.

: Advanced

: High

:

More than 7 years

High technical skills.

High technical skills.

: Advanced

: High

:

More than 7 years

Developing plans and setting objectives.

Developing plans and setting objectives.

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Training Manager

Training Manager

: Expert

: Extreme - I love it!

:

5-7 years

Operation Manager

Operation Manager

: Expert

: Extreme - I love it!

:

1-3 years

Soft Skills

Soft Skills

: Advanced

: Extreme - I love it!

:

More than 7 years

Computer Instructor

Computer Instructor

: Advanced

: High

:

3-5 years

Troubleshooter

Troubleshooter

: Intermediate

: Medium

:

1-3 years

Accounting

Accounting

: Little knowledge

: Little

:

Less than 1 year

Key Skills

Analytical, Planner, Business-oriented, Creative, Organizer

Online Presence

eg.linkedin.com/in/aymangouda/www.facebook.com/promisefortrainingwww.promise-training.comwww.promise-training.com

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