Basic Info

Ayman ACCA

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Logistics/purchasing specialist (volunteer) at Have A Dream

Experience Details

Logistics/purchasing specialist (volunteer)

Logistics/Supply Chain

Entry Level

N/A


Company Details

Have A Dream

Cairo, Egypt

N/A

Education

N/A

Nov 2015 to Jan 2016 (2 months)
Senior Customer service agent at Contact Source

Experience Details

Senior Customer service agent

Sales/Retail, Administration

Experienced (Non-Manager)

- Monitoring customer service team.
- Orders preparing.
- Following up with the couriers.
- Reporting sales and pending orders.
- Updating stock-ware and installing new arrivals.
- Reporting customer service team attendance, organizing work force schedules and preparing payroll.


Company Details

Contact Source

Cairo, Egypt

1-10 employees

Consumer Services

N/A

Jul 2015 to Oct 2015 (3 months)
Customer service representative (intern) at Barclays Egypt

Experience Details

Customer service representative (intern)

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Barclays Egypt (multinational)

Cairo, Egypt

101-500 employees

Banking

N/A

Oct 2015 to Oct 2015 (1 month)
Customer service representative (intern) at Barclays Egypt

Experience Details

Customer service representative (intern)

Customer Service/Support

Entry Level

- Answering customers inquires and handling their problems.


Company Details

Barclays Egypt (multinational)

Cairo, Egypt

101-500 employees

Banking

N/A

Oct 2015 to Oct 2015 (1 month)
Secretary of Scouts committee (volunteer) at Student union

Experience Details

Secretary of Scouts committee (volunteer)

Accounting/Finance, Administration

Manager

- Responsible for financing and managing scouts campaigns of leadership, crafts and competitions inside and outside the university.

- Helping our colleagues to have a better college life, providing them with courses and solving their problems.


Company Details

Student union

Cairo, Egypt

51-100 employees

Sports

N/A

Feb 2013 to Jun 2015 (2 years 3 months)
Payments accountant trainee (intern) at General Petroluom company

Experience Details

Payments accountant trainee (intern)

Accounting/Finance

Student

- Book-keeping of payments invoices.


Company Details

General Petroluom company

Cairo, Egypt

501-1000 employees

Oil and Gas

N/A

Aug 2014 to Sep 2014 (1 month)
Club Head at Friendz club (student activity)

Experience Details

Club Head

Administration, Operations/Management, Accounting/Finance

Manager

- Having public relations with my colleagues and marketing for the club services and events.
- Planning and organizing events.
- Promoted to be the head of Organizing and Marketing committee, leading a team of 40 colleague.
- Being in charge of “Smart classes’ project “under the supervision of the department coordinator.
- Promoted to be the Club president, leading a team of about 40 colleague, aiming enhancing college life.


Company Details

Friendz club (student activity)

Cairo, Egypt

N/A

Oct 2011 to Feb 2014 (2 years 4 months)
Senior Telesales agent at Contact Source

Experience Details

Senior Telesales agent

Sales/Retail

Entry Level

- Collect data of qualified leads.
- Calling clients to offer E-marketing services.
- Follow up with customers their marketing plans.
- Handling Clients complains.
- Up-selling deals and maintaining clients.


Company Details

Contact Source

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Aug 2013 to Dec 2013 (4 months)
Team Leader (volunteer) at Enactus

Experience Details

Team Leader (volunteer)

Project/Program Management

Experienced (Non-Manager)

- Helping about 30 poor women to learn crafts such as (Arket & sewing) to earn their living.


Company Details

Enactus

Cairo, Egypt

N/A

Education, Human Resources

N/A

Nov 2012 to Oct 2013 (11 months)
Fundraiser at Ain shams Career Model (student activity)

Experience Details

Fundraiser

Accounting/Finance

Student

- Constructing fundraising plans.
- searching for possible leads for some fundraising opportunities and call them to set appointments.


Company Details

Ain shams Career Model (student activity)

Cairo, Egypt

N/A

Oct 2012 to Sep 2013 (11 months)
Organizing & Marketing (volunteer) at Pre-college studies

Experience Details

Organizing & Marketing (volunteer)

Marketing/PR/Advertising , Operations/Management

Experienced (Non-Manager)

- Planning and organizing an event of educating secondary schools graduates, about different faculties and university lifeز
- Acknowledging them of a faculty majors and how to have a career path.
- Supporting them with career advising sessions and essential soft skills for a professional profile.


Company Details

Pre-college studies

Cairo, Egypt

1-10 employees

Education

N/A

Mar 2012 to Sep 2012 (6 months)

Achievements


- Monitored customer service team.
- Orders preparing.
- Followed up with the couriers.
- Reported sales and pending orders.
- Updated stock-ware and installing new arrivals.
- Reported customer service team attendance, organized work force schedules and prepared payroll.



I was rewarded for my remarkable effort for 3 years of improving scouts committee campaigns for leadership and competitions


I got a " Very good Trainee " certificate for punctuality.


- Collected data of qualified leads, Call them offering E-marketing services.
- Handled Clients complains.
- Up-sold deals and maintained clients.

- I was promoted to be a Senior agent after a month and half.


- Helped about 30 poor women to learn crafts such as (Arket & sewing) to earn their living.


*Ideal Student of the academive year 2005/2006 *Taekwondo Yellow 8 belt 3/2006 *Taekwondo Yellow 7 belt 8/2006 *Taekwondo Blue 6 belt 2/2007 *Bronze medal - Taekwondo local competition 9/2007 *Taekwondo Blue 4 belt 4/2008 *Taekwondo Red 3 belt 7/2008

Education

B.commerce in Accounting/Finance

Education Details

B.commerce

Accounting/Finance, Business Administration, Finance/Economics

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Samir Fahmy experimental Language

Egypt

2011

A / Excellent / 85 -100%

N/A

Samir Fahmy experimental Language
2011

Certifications

ACCA
Dec 2016

Certificate details

ACCA

Dec 2016

70 out of 100

N/A

N/A

ACCA

N/A

Training and Courses

Training/Course Details

Employability skills track

Jun 2014

Aspire

N/A

Training/Course Details

Fundraising

Jun 2013

ASCM

N/A

Training/Course Details

Business writing

Nov 2012

hpa

N/A

Training/Course Details

Time management

Nov 2012

hpa

N/A

Training/Course Details

Upper intermediate stage - English language

Dec 2013

New Horizons

N/A

Training/Course Details

Leadership

Apr 2012

Life-makers club

N/A

Training/Course Details

Business Development

Aug 2014

ASPIRE

N/A

Training/Course Details

Business process outsourcing

Jul 2014

Edu Egypt

N/A

Training/Course Details

Customer service

Jul 2014

Edu Egypt

N/A

Training/Course Details

Presentation skills

Mar 2012

Faculty of commerce - ASU

N/A

Training/Course Details

Communication skills

Apr 2012

Faculty of commerce - ASU

N/A

Training/Course Details

Negotiation skills

Apr 2012

Faculty of commerce - ASU

N/A

Training/Course Details

ICDL

Nov 2014

Edu Egypt

( Word, Excel )

Training/Course Details

Business English

Apr 2013

EduEgypt

N/A

Training/Course Details

Fundamentals of stock market

Jul 2015

Money Experts Club

N/A

Training/Course Details

Marketing

Feb 2012

Friendz club

N/A

Training/Course Details

Fundamentals of Banking

Jul 2015

Banking institute for training and Development

N/A

This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

ACCAAccountingAccounting/FinanceAdministrationAnalyticalArabicBankingBarclays EgyptBusiness AdministrationBusiness DevelopmentBusiness EnglishBusiness Process OutsourcingBusiness WritingClub HeadCommunication SkillsComputerConsumer ServicesCustomer ServiceCustomer Service RepresentativeDatabaseDetails-orientedDream WeaverEducationEffeciencyEmployability Skills TrackEnglishFinanceFinance/EconomicsFundamentals Of BankingFundamentals Of Stock MarketFundraiserFundraisingHTMLHard WorkerHuman ResourcesICDLInsuranceInternetLeaderLeadershipLearningLogisticsLogistics/purchasing SpecialistManagementMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft WordNegotiation SkillsOil And GasOrganizerOrganizing & MarketingPayments Accountant TraineePresentation SkillsProgram ManagementProjectRetailSalesSales - Business DevelopmentSecretary Of Scouts CommitteeSenior Customer Service AgentSenior Telesales AgentSportsSupportTeam LeaderTime ManagementTransportationUpper Intermediate Stage - English LanguageWord Press

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Presentation Skills

Presentation Skills

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Database

Database

: Intermediate

: Medium

:

Less than 1 year

Dream Weaver

Dream Weaver

: Intermediate

: Medium

:

Less than 1 year

HTML

HTML

: Intermediate

: Medium

:

Less than 1 year

Word Press

Word Press

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Expert

: Little

:

1-3 years

Business Administration

Business Administration

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Advanced

: High

:

3-5 years

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

3-5 years

Sales - Business Development

Sales - Business Development

: Intermediate

: Extreme - I love it!

:

1-3 years

Finance

Finance

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Organizer, Details-oriented

Online Presence

https://eg.linkedin.com/in/aymantobbalahttps://www.facebook.com/aymanelsayed77https://twitter.com/AymanToppala

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