Basic Info

Ayman ElSayed

3 years

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Second Level Support Specialist at TE Data

Experience Details

Second Level Support Specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TE Data

Giza , Mohandesen, Egypt

More than 1000 employees

Internet/E-commerce

www.tedata.net

Jun 2016 to present (6 months)
ADSL Technical Support at Xceed

Experience Details

ADSL Technical Support

Customer Service/Support, Installation/Maintenance/Repair, IT/Software Development

Entry Level

Handling & helping customers in there Technical issues in ADSL services


Company Details

Xceed

Dokki, Giza, Egypt

More than 1000 employees

Consumer Services , Computer Networking

www.xceedcc.com

Mar 2015 to Jun 2016 (1 year 3 months)
Sales Customer Service at Al Fayomi Coffee Company

Experience Details

Sales Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Al Fayomi Coffee Company

Al Mahalla Al Kubra, Egypt

51-100 employees

Supermarkets , Food Services/Restaurants/Catering

N/A

Feb 2013 to Mar 2015 (2 year 0 month)

Achievements


I have achievements in Customer Service Face-to-Face in Sales at Al-Fayomi Coffee Company

Education

Bachelor's Degree in Phsycology

Education Details

Bachelor's Degree

Phsycology

Tanta University, Egypt

C / Good / 65 - 75%

N/A

N/A

Tanta University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Minyet Samnoud

Egypt

2005

B / Very Good / 75 - 85%

N/A

Minyet Samnoud
2005

Certifications

CCNA
Jan 2015

Certificate details

CCNA

Jan 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

CCNP Routing & Switching & T.Shooting

Feb 2015

ITC Academy

N/A

Training/Course Details

CCNA Voice

Jun 2015

ITC Academy

N/A

Training/Course Details

CCNA Security

May 2015

ITC Academy

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ADSL Technical SupportArabicCCNACCNA SecurityCCNA VoiceCCNPCCNP Routing & Switching & T.ShootingCateringCommunicatorComputer NetworkingConsumer ServicesCustomer ServiceE-commerceEnglishFood ServicesForexHandles StressHard WorkerITIT Computer MaintainanceInstallationInternetMaintenanceMicrosoft ExcelMicrosoft WindowsMicrosoft WordNetworkingPhsycologyPresenterProblem SolverRepairRestaurantsSalesSales Customer ServiceSecond Level Support SpecialistSoftware DevelopmentSupermarketsSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

CCNA

CCNA

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

CCNP

CCNP

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

IT Computer Maintainance

IT Computer Maintainance

: Advanced

: Extreme - I love it!

:

5-7 years

Sales

Sales

: Intermediate

: High

:

1-3 years

Networking

Networking

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Presenter, Problem Solver, Handles Stress

Online Presence

http://www.facebook.com/Mr.Dollar.2000

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