Basic Info

Aya ahmed

Less than 1 year

Cairo, Egypt, Egypt

Bachelor's Degree

Entry level

Work Experience

Marketing and Sales at Hanzz Trade

Experience Details

Marketing and Sales

Sales/Retail

Entry Level

• Attended one-month Marketing and sales training to understand their B2B category.
• Obtained our target market data after doing detailed marketing research
• Handled a portfolio of dermatologists and plastic surgeons and updated them with our new products.
• Attended a monthly exhibitions & conferences to market for our devices.


Company Details

Hanzz Trade (multinational)

Cairo, Egypt

1-10 employees

Medical Devices and Supplies

N/A

Jun 2016 to present (6 months)
Part-time Call Agent at Vodafone UK

Experience Details

Part-time Call Agent

Customer Service/Support

Entry Level

• Answering customers calls and greeting them.
• listening carefully to their inquiry.
• Helping customers in solving their problems either related to billing or overall issues towards the company.
• following up with customers, and make sure their issue has been solved to the end.
• Making sure that our customers in fully satisfied and happy with the service.
• Offering some new packages and services that would make our customers' lives easier and facilitated enough.


Company Details

Vodafone UK (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

https://www.vodafone.co.uk/

Dec 2015 to May 2016 (5 months)

Education

BA in Business, Marketing

Education Details

BA

Business, Marketing

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

N/A

N/A

American University in Cairo (AUC)
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Matrouh Thanaweya Banat

Egypt

2011

A / Excellent / 85 -100%

N/A

Matrouh Thanaweya Banat
2011

Training and Courses

Training/Course Details

Leadership and Innovation

Dec 2014

WellSpring

Innovation has been described as the fundamental source of competitive advantage. The purpose of this course is to analyze the importance and nature of innovation and how managers can lead innovation for sustainable competitive advantage. Plus, how to use your leadership skills in developing your position at work.

Training/Course Details

Work Field and Professional Resume

May 2015

Auc

How to be well qualified for current work field, needed skills, and personal development topics. How to write and view professional resumes.

Training/Course Details

Employability

Dec 2015

REDROCK

The training was all about how to start you career after graduation, how to fit in your new employment place, and how to deal with your colleagues and your manager as well. 1. I have learned how to manage your time and effort as an employee which so different than doing it as an undergraduate one. 2. The culture of my future workplace is really important because culture is eating its breakfast everyday from your strategy as a human. 3. I should list my priorities either they are career, working with my major, money, position, or even just to get employed! 4. How to handle stress in the workplace, and how to push who's above you to be higher to let me get a higher position instead of taking his/ her place.

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBeing Under StressBusiness DevelopmentBusiness, MarketingBusiness-orientedComputer SkillsConsumer ServicesCultural Adjustments And DiversityCustomer ServiceDiversityE-MarketingEmployabilityEnglishFlexibilityFlexibleHandles StressHanzz TradeHard WorkerHardworkHaving FunInternet ResearchKeep Myself BusyLeadership And InnovationMarketingMarketing And SalesMedical Devices And SuppliesMicrosoft ExcelMicrosoft WordOrganizerPart-time Call AgentResearch / Marketing ResearchRetailSPSSSalesSupportTo Get To Know More CulturesTo Support PeopleTourism And TravelTravel To New PlacesTurkishVodafone UKWork Field And Professional Resume

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Turkish

Turkish

: Beginner

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

SPSS

SPSS

: Advanced

: Extreme - I love it!

:

Less than 1 year

Computer Skills

Computer Skills

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Internet Research

Internet Research

: Advanced

: High

:

1-3 years

Fields of Expertise

Research / Marketing Research

Research / Marketing Research

: Expert

: Extreme - I love it!

:

1-3 years

E-Marketing

E-Marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Tourism and Travel

Tourism and Travel

: Advanced

: Extreme - I love it!

:

1-3 years

Cultural Adjustments and Diversity

Cultural Adjustments and Diversity

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: Medium

:

Less than 1 year

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Business-oriented, Hard worker, Organizer, Flexible / Adaptive, Handles Stress

Online Presence

https://www.linkedin.com/profile/view?id=AAIAAAn3mWEBEKRA94ahqiEBlidRKy4ubzuAqgs&trk=nav_responsive_tab_profilehttps://www.facebook.com/aya.samyelkazaz

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