Basic Info

Aya Hossam

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Enterprise billing operation specialist at TEData

Experience Details

Enterprise billing operation specialist

Customer Service/Support

Entry Level

- Validate orders submitted from the account manager related to the customer request.
- Responsible for maintaining enterprise customer’s data base and ordering system.
- Responsible for issuing different kind of reports related to the enterprise orders, account managers and sales sector.
- Perform any other duties requested by the Direct Manager.


Company Details

TEData

Cairo, Egypt

N/A

Telecommunications

www.tedata.net

Aug 2014 to present (2 years 4 months)
Telesales Representative at TEData

Experience Details

Telesales Representative

Sales/Retail

Entry Level


- Responding telephone inquiries from the customers, providing them with all needed information about their dials
- To provide customers with information regarding company’s new products.
- Preparing sales reports researching prices and products of competitors.
- I also worked as a Trainer part to and I was responsible for training the new comers (OJT) to prepare them for live calls with customers preparing sales reports.


Company Details

TEData

Cairo, Egypt

N/A

Telecommunications

www.tedata.net

Dec 2012 to Aug 2014 (1 year 8 months)
Recruitment Specialist at Evo Business Solutions

Experience Details

Recruitment Specialist

Human Resources

Entry Level

1- Sourcing, Screening and Interviewing jobs in order to hire qualified employees.
2- Assist in planning and implementing different training activities throughout the organization.
3- Develop online recruitment advertisement and post new ones to collect new CVs.
4- Ability to meet deadlines on multiple projects at one time.


Company Details

Evo Business Solutions

Cairo, Egypt

N/A

Human Resources

N/A

Jan 2014 to Jul 2014 (6 months)

Education

LLB in LAW- English Sec.

Education Details

LLB

LAW- English Sec.

Ain Shams University, Egypt

C / Good / 65 - 75%

Criminal and Penal Law Commercial Law Civil Law Public and Private Law Economics Legal Terminology Source of Obligations IOs

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gohar language School

Egypt

2008

B / Very Good / 75 - 85%

N/A

Gohar language School
2008

Certifications

Certificate details

HR Management Diploma Certified

Jul 2014

N/A

N/A

N/A

HRCI

N/A

Training and Courses

Training/Course Details

English Course

Jun 2008

Ain Shams University

An English Course with Berlitz Company until level 6

Training/Course Details

Drafting of legal English Contracts

Sep 2011

ASU

N/A

Training/Course Details

Human Resources

Jul 2014

Evo Bussiness solutions

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnimalsArabicBillingBusiness DevelopmentCustomer ServiceDrafting Of Legal English ContractsEnglishEnglish CourseEnterprise Billing Operation SpecialistFriesHRHR Management Diploma CertifiedHard WorkerHuman ResourcesLAW- English Sec.LeaderMicrosoft ExcelMicrosoft OutlookMicrosoft WordMusicOraclePlaying Basket BallPresenterProblem SolverPurple ColorReading BooksRecruitment SpecialistRetailSalesSea ViewShoppingSocialSupportTelecommunicationsTelesales RepresentativeTravlingWalkingWinter And Rains

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Oracle

Oracle

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

customer service

customer service

: Advanced

: Little

:

1-3 years

Billing

Billing

: Intermediate

: High

:

1-3 years

HR

HR

: Beginner

: High

:

1-3 years

Key Skills

Leader, Hard worker, Presenter, Problem Solver, Social

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