Basic Info

Aya Yasser

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Services Representative at Teleperformance Egypt

Experience Details

Customer Services Representative

Customer Service/Support

Experienced (Non-Manager)

Responsible for taking calls from Canadian customers who face problems with their mobile phones or who want to make payments, or make changes to their account.


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Outsourcing/Offshoring

N/A

Jul 2015 to Nov 2015 (4 months)

Education

B.Sc. in Electronics

Education Details

B.Sc.

Electronics, Communication

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Electronics VLSI RF Communication

N/A

Ain Shams University
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mubarak Language Schools

Egypt

2011

A / Excellent / 85 -100%

N/A

Mubarak Language Schools
2011

Training and Courses

Training/Course Details

Sattelites

Jul 2015

Institute of Meteorology

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnimalsC++CadenceCalibreCommunicationConsumer ServicesCustomer ServiceCustomer Services RepresentativeDetails-orientedElectronicsEnglishFamilyFlexibleHard WorkerMatlabOffshoringOutsourcingPlants And FlowersProblem SolverReadingSattelitesSupportTeam PlayerTeleperformance Egypt

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Matlab

Matlab

: Advanced

: Extreme - I love it!

:

1-3 years

Calibre

Calibre

: Advanced

: Extreme - I love it!

:

Less than 1 year

C++

C++

: Advanced

: Extreme - I love it!

:

1-3 years

Cadence

Cadence

: Intermediate

: High

:

1-3 years

Fields of Expertise

Electronics

Electronics

: Advanced

: Extreme - I love it!

:

1-3 years

Communication

Communication

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Details-oriented, Team Player

Online Presence

https://www.facebook.com/aya.yasser.992

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