Basic Info

Aya Qotb

6 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

English Teacher at Home Preschool & Nursery

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

•Developing action plans
•Carrying out activities on a daily basis
•Evaluating the effectiveness of child development activities
•Ensuring the safety and well-being of the children
•Maintaining regular communication with parents


Company Details

Home Preschool & Nursery

hadayek october, Egypt

11-50 employees

Education

N/A

Apr 2015 to Oct 2016 (1 year 6 months)
English Co-Teacher at AlHoda Schools - International Section

Experience Details

English Co-Teacher

Education/Teaching, Training/Instructor

Entry Level

• Assisting in teaching all areas of the primary curriculum (Grades 4 and 5)
• Organizing the classroom and learning resources
• Creating displays to encourage a positive learning environment
• Assisting in planning, preparing and presenting lessons
• Motivating pupils with enthusiastic, imaginative presentation
• Providing feedback to parents on a pupil's progress
• Organizing and taking part in school events, outings and activities
• Assigning and grading homework


Company Details

AlHoda Schools - International Section (multinational)

6th of October, Egypt

51-100 employees

Education

http://www.alhodaschools.com/

Jun 2014 to Oct 2014 (4 months)
Team Leader at Vodafone International Services

Experience Details

Team Leader

Operations/Management

Manager

• Responsible for coordinating activities between 2121 and outside agencies and other Cross- Functional departments
• Managing a team of 22 agents
• Responsible for Data Clean up campaigns of data
• Set-up on-going processes for the continuing initiatives in the VDA
• Analyze the results of various VDA activities
• Responsible for NPS Project
• Responsible for Performance Dialogue communication
• Giving Training to new comers
• Recognized for the hard work done during Egypt Curfew in 2013


Company Details

Vodafone International Services (multinational)

6th of October, Egypt

More then 1000 employees

Telecommunications

http://www.vodafone.com.eg/

Nov 2012 to May 2014 (1 year 6 months)
International Account Advisor at Vodafone International Services. Ireland Account

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

• Responsible for the IE account’s sales.
• The NBA sales SPOC with the client.
• Giving personal sessions and trainings to help my colleagues how to sell.
• Tracking the performance of the team, and planning for development and training.
• Helping my colleagues in any query
• Handling the Wipbins reports
• Providing the customers for the best customer experience
• Exceeding the mile in each call to achieve first call resolution
• Recognized for being the best team member in my team
• The Quality SPOC of the team.


Company Details

Vodafone International Services. Ireland Account (multinational)

6th of October, Egypt

More then 1000 employees

Telecommunications

http://www.vodafone.com.eg/

Jun 2011 to Nov 2012 (1 year 5 months)
International Account Advisor at Vodafone International Services. New Zealand Account

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

• Delegating my manager to deliver productivity tasks
• Helping my colleagues in any query
• Exceeding the customers’ expectations
• Ranked the 1st on floor for 3 months in quality
• Recognized for being one of the top 10 on Floor for 5 months in quality
• The Quality Spoke of the team.


Company Details

Vodafone International Services. New Zealand Account (multinational)

6th of October, Egypt

More then 1000 employees

Telecommunications

http://www.vodafone.com.eg/

Sep 2010 to Jun 2011 (9 months)
Radio Project Manager Assistant (volunteer) at Steps Towards Progress

Experience Details

Radio Project Manager Assistant (volunteer)

Project/Program Management

Student

• Assisting the Project Manager in leading the project team to make the best results for STP
• Following up with the project team's leaders on progress of work and making sure they meet their deadline.
• Assisting the Project Manager documenting and evaluating the performance of each branch in accordance with the HR&D team leader.
• Assisting the Project Manager in preparing a detailed time plan for the year’s work with the help of team leaders and in accordance with other project managers
• Assisting the Project Manager in planning and coordinating project general meetings to ensure worthwhile, well-planned agendas.
• Assisting the Project Manager in raising the Spirit of all the members within the project


Company Details

Steps Towards Progress

Cairo University, Egypt

51-100 employees

Training and Coaching

http://www.stp-egypt.com/beta/

Jul 2010 to Apr 2011 (9 months)
The Head of RadioStep (volunteer) at Steps Towards Progress

Experience Details

The Head of RadioStep (volunteer)

Operations/Management

Student

• Leading the committee to make the best results for STP
• Work with the committee members to finish the work on the deadline.
• Coordinating between team leaders of different projects
• Tracking the performance of the team, and planning for development and training.
• Meeting with the staff as a group and as individual to follow up work in hand, give directions and feedback, at least one-on-one session.
• Training the team members how to be Radio Presenters.


Company Details

Steps Towards Progress

Cairo University, Egypt

51-100 employees

Training and Coaching

N/A

Jul 2010 to Apr 2011 (9 months)
Presenter at RadioStep at Steps Towards Progress (student activity)

Experience Details

Presenter at RadioStep

Manufacturing/Production

Entry Level

N/A


Company Details

Steps Towards Progress (student activity)

Cairo University, Egypt

http://www.stp-egypt.com/beta/

Apr 2010 to Apr 2011 (1 year)
The Spokesperson for my Class of 2010 at Student Activity (student activity)

Experience Details

The Spokesperson for my Class of 2010

Operations/Management

Student

The Spokesperson for my Class of 2010
Organizing Class of 2010 Graduation day photos.


Company Details

Student Activity (student activity)

Cairo University, Egypt

N/A

Sep 2009 to Apr 2010 (7 months)
English Instructor at Center for Foreign Languages and Professional Translations

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Entry Level

• Involved in educational and instructional activities
• Developed the handout material
• Maintained an Appropriate Learning Environment
• Responsible for assigning and grading homework


Company Details

Center for Foreign Languages and Professional Translations

Cairo University, Egypt

101-500 employees

Education

http://cu.edu.eg/Cairo-University-News-5667.html

Jul 2009 to Aug 2009 (1 month)
English Translator at The German Press Agency

Experience Details

English Translator

Writing/Editorial

Entry Level

• Responsible for English to Arabic translation
• Responsible for the filing system
• Responsible for calling clients
• Responsible for sending e-mails


Company Details

The German Press Agency

Cairo, Egypt

501-1000 employees

Publishing and Printing, Writing and Editing

N/A

Jun 2009 to Jul 2009 (1 month)
Teacher at Granny's Nursery and Pre-school

Experience Details

Teacher

Education/Teaching, Training/Instructor

Entry Level

• Prepared daily lesson plans to help the children start learning basic education to get them ready for primary school.
• Prepared creative activities for the children
• Taught them how to interact with others and helped them with their daily needs


Company Details

Granny's Nursery and Pre-school

Maadi, Cairo, Egypt

11-50 employees

Education

N/A

Jun 2009 to Jul 2009 (1 month)

Education

BA in English Language and Literature

Education Details

BA

English Language and Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Sadat Language School

Egypt

2006

B / Very Good / 75 - 85%

N/A

Al-Sadat Language School
2006

Certifications

 Classroom Management Fundamentals
Oct 2015

Certificate details

 Classroom Management Fundamentals

Oct 2015

N/A

N/A

N/A

Lynda

N/A

 Social Media Marketing with Facebook and Twitter
Oct 2015

Certificate details

 Social Media Marketing with Facebook and Twitter

Oct 2015

N/A

N/A

N/A

Lynda

N/A

The Neuroscience of Learning
Sep 2015

Certificate details

The Neuroscience of Learning

Sep 2015

N/A

N/A

N/A

Lynda

N/A

 Social Media Marketing Specialization Part 1: What is Social?
Sep 2015

Certificate details

 Social Media Marketing Specialization Part 1: What is Social?

Sep 2015

N/A

N/A

N/A

Coursera

N/A

 First Year Teaching (Elementary Grades)
Sep 2015

Certificate details

 First Year Teaching (Elementary Grades)

Sep 2015

N/A

N/A

N/A

Coursera

N/A

Grammar and Punctuation
Sep 2015

Certificate details

Grammar and Punctuation

Sep 2015

N/A

N/A

N/A

Coursera

N/A

 Time Management for Personal & Professional Productivity
Sep 2015

Certificate details

 Time Management for Personal & Professional Productivity

Sep 2015

N/A

N/A

N/A

Coursera

N/A

 Teaching Character and Creating Positive Classrooms
Sep 2015

Certificate details

 Teaching Character and Creating Positive Classrooms

Sep 2015

N/A

N/A

N/A

Coursera

N/A

Child Nutrition and Cooking
Sep 2015

Certificate details

Child Nutrition and Cooking

Sep 2015

N/A

N/A

N/A

Coursera

N/A

Content Marketing Fundamentals
Jul 2016

Certificate details

Content Marketing Fundamentals

Jul 2016

N/A

N/A

N/A

Lynda

N/A

Introduction to Content Marketing
Jul 2016

Certificate details

Introduction to Content Marketing

Jul 2016

N/A

N/A

N/A

Lynda

N/A

TESOL/ TEFL (Teaching English to Speakers of Other Languages)
Sep 2016

Certificate details

TESOL/ TEFL (Teaching English to Speakers of Other Languages)

Sep 2016

N/A

N/A

N/A

Arizona State University on Coursera

Course 1: Teach English Now! F

Training and Courses

MBTI Personalities at Vodafone International Services
Apr 2014

Training/Course Details

MBTI Personalities

Apr 2014

Vodafone International Services

N/A

Management Induction Program at Vodafone International Services
Mar 2014

Training/Course Details

Management Induction Program

Mar 2014

Vodafone International Services

Management Induction Program (People Management Essentials)

Personal Development at STP
Nov 2010

Training/Course Details

Personal Development

Nov 2010

STP

Personal Development,, Offered by Mr. Mahmoud Embaby, including [Personal Victory, Vision Setting, Time Management and Leadership skills]

Soft Skills at STP, Cairo University
Oct 2010

Training/Course Details

Soft Skills

Oct 2010

STP, Cairo University

including [Communication and interviewing skills]

Soft Skills course at SIRA Company
Aug 2009

Training/Course Details

Soft Skills course

Aug 2009

SIRA Company

N/A

Inclusive leadership Workshop at Vodafone International Services
May 2014

Training/Course Details

Inclusive leadership Workshop

May 2014

Vodafone International Services

The objectives of the workshop are: • To explore how important Diversity & Inclusion are to achieving our business goals • To examine different kinds of diversity (our own and that of colleagues and customers) and the real impact they have •To decide on personal and organizational actions that can be taken to make progress on local priorities

Teaching Leadership at AlHoda Schools - International Section
Jun 2014

Training/Course Details

Teaching Leadership

Jun 2014

AlHoda Schools - International Section

N/A

Curriculum Design at AlHoda Schools - International Section
Jun 2014

Training/Course Details

Curriculum Design

Jun 2014

AlHoda Schools - International Section

N/A

Teaching English Language at AlHoda Schools - International Section
Jun 2014

Training/Course Details

Teaching English Language

Jun 2014

AlHoda Schools - International Section

N/A

Class Management at AlHoda Schools - International Section
Jun 2014

Training/Course Details

Class Management

Jun 2014

AlHoda Schools - International Section

N/A

Lesson Plan at AlHoda Schools - International Section
Jun 2014

Training/Course Details

Lesson Plan

Jun 2014

AlHoda Schools - International Section

N/A

This profile is outdated!
Last update more than 8 months ago.

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Profile Skills and Keywords

? Classroom Management Fundamentals? First Year Teaching (Elementary Grades)? Social Media Marketing Specialization Part 1: What Is Social?? Social Media Marketing With Facebook And Twitter? Teaching Character And Creating Positive Classrooms? Time Management For Personal & Professional Productivity?Child Nutrition And Cooking?Grammar And Punctuation?The Neuroscience Of LearningAlHoda Schools - International SectionAnalysisAnalyticalArabicClass ManagementContent Marketing FundamentalsCreativeCurriculum DesignCustomer ServiceCyclingEditorialEducationEnglishEnglish Co-TeacherEnglish InstructorEnglish Language And LiteratureEnglish TeacherEnglish TranslatorInclusive Leadership WorkshopInternational Account AdvisorInternetIntroduction To Content MarketingLeaderLeadingLesson PlanListening To Classical MusicMBTI PersonalitiesManagementManagement Induction ProgramManufacturingMeeting New PeopleMicrosoft OfficeOperationsPersonal DevelopmentPhotographingPlannerPresenter At RadioStepPresentingProblem SolverProductionProgram ManagementProjectPublishing And PrintingRadio Project Manager AssistantReadingSoft SkillsSoft Skills CourseSupportSurfing The InternetTESOL/ TEFL (Teaching English To Speakers Of Other Languages)TeacherTeachingTeaching English LanguageTeaching LeadershipTeam LeaderTelecommunicationsThe Head Of RadioStepThe Spokesperson For My Class Of 2010Training And CoachingTravellingVodafone International ServicesVodafone International Services. Ireland AccountVodafone International Services. New Zealand AccountWritingWriting And Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

5-7 years

Fields of Expertise

Analysis

Analysis

: Advanced

: Extreme - I love it!

:

3-5 years

Leading

Leading

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Planner, Creative, Problem Solver

Online Presence

https://www.linkedin.com/profile/view?id=326129087&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/Aya.Qotb

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