Basic Info

Aya Ibrahim

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support at Teleperformance

Experience Details

Technical Support

Customer Service/Support

Entry Level

• Accessing the customers TVs to update the firmware to the latest available version.
• Creating accounts for the customers and registering any AV product.
• Making the appointments for any repair that will take place at the customer’s home.
• Performing all of the troubleshooting steps needed to fix any sort of issue.


Company Details

Teleperformance (multinational)

Cairo, Egypt

More then 1000 employees

Electronics and Semiconductors

N/A

Dec 2014 to Mar 2015 (3 months)
Trainee engineer (intern) at Engineering Company for Manufactoring Cars

Experience Details

Trainee engineer (intern)

Engineering - Mechanical/Electrical

Student

N/A


Company Details

Engineering Company for Manufactoring Cars

Cairo, Egypt

501-1000 employees

Engineering Services

N/A

Jun 2012 to Jul 2012 (1 month)

Education

Bachelor's Degree in Mechatronics Engineering

Education Details

Bachelor's Degree

Mechatronics Engineering

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

zahraa

Egypt

2009

A / Excellent / 85 -100%

N/A

zahraa
2009

Certifications

IELTS
Aug 2016

Certificate details

IELTS

Aug 2016

8 out of 9

N/A

N/A

N/A

Training and Courses

Training/Course Details

Hvac, Plumbing, firefighting, Revit

Nov 2015

QEC

N/A

Training/Course Details

Automatic control, PLC, SCADA

Feb 2013

Compu system

N/A

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Last update was today

Jobseeker photo

Profile Skills and Keywords

Adobe After EffectsAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicAutoCADAutomatic Control, PLC, SCADABooksC++ControlCreativeCustomer ServiceCynicismElectronics And SemiconductorsEngineering ServicesEnglishGraphic DesignHard WorkerHvac, Plumbing, Firefighting, RevitIELTSInnovativeInternetJapaneseLeaderMechatronics EngineeringMicrosoft WordMoviezMusicPLCPicturesSocialSocial MediaSupportTechnical SupportTeleperformanceTrainee EngineerVloggersYoutube

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Japanese

Japanese

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

1-3 years

AutoCAD

AutoCAD

: Expert

: High

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Indesign

Adobe Indesign

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Adobe After Effects

Adobe After Effects

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C++

C++

: Intermediate

: High

:

Less than 1 year

PLC

PLC

: Intermediate

: High

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Beginner

: High

:

Less than 1 year

Fields of Expertise

graphic design

graphic design

: Advanced

: Extreme - I love it!

:

1-3 years

Control

Control

: Advanced

: High

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Innovative, Social

Online Presence

http://www.linkedin.com/profile/edit?trk=hb_tab_pro_tophttp://binnudeya.booklikes.com/

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