Assem Allam

Head of Services Delivery at Trianz LLC, Dubai, UAE

New Cairo, Cairo, Egypt
  • Delivery Management
  • P&L optimization
  • Soft Skills
  • Coaching
  • enhance delivery processes

Work Experience

Head of Services DeliveryFull Time

Trianz LLC, Dubai, UAE

November 2016 - Present • 7 yrs, 5 months

Service Delivery ManagerFull Time

Atos Origin, ME, Dubai, UAE

April 2015 - October 2016 • 1 yr, 6 months

Systems Integration Delivery ManagerFull Time

Huawei Technologies, Cairo, Egypt

April 2009 - March 2015 • 5 yrs, 11 months

Senior Functional ConsultantFull Time

ITS-GBS, Cairo, Egypt

January 2007 - March 2009 • 2 yrs, 2 months

Education

  • Bachelor's Degree in Management Information Systems (MIS)

    Sadat Academy for Management Sciences (SAMS) Jan 2000

Skills

Tools and Fields of Expertise

  • Delivery Management
  • P&L optimization
  • Soft Skills
  • Coaching
  • enhance delivery processes
  • SLA monitoring
  • Vendor Management
  • Staff development
  • resource planning
  • Budget Control
  • manage customer relationship
  • KPIs definition
  • Problem Solving
  • resource utilization

Languages

  • English

    Fluent

  • Arabic

    Fluent
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