Asmaa Shawkey

Sales Representative at Vodafone Egypt

Giza, Egypt

Vodafone Egypt

Jun 2020 - Present -5 yrs

Egypt

Job Details:Stay updated on all telecom products and services (mobile plans, internet, landline, etc.). Explain features, benefits, and pricing clearly to customers. Recommend the best-suited products based on customer needs. Meet or exceed monthly/quarterly sales targets. Upsell and cross-sell additional services (e.g., higher-speed internet, international calling plans, accessories). Answer customer questions and handle objections effectively. Follow up with clients after sales to ensure satisfaction and encourage renewals. Build long-term relationships with key accounts. Maintain accurate records of sales, customer interactions, and transactions. Prepare daily/weekly sales report. Handle after-sales support or complaints.

Rashed Group

Jun 2019 - Jun 2020 -1 yr

Egypt

Job Details:Meet with clients to understand their auto insurance needs. Explain various policy options (liability, comprehensive, collision, etc.) in simple terms. Sell new auto insurance policies to individuals. Process policy applications and ensure accurate documentation. Help clients renew or modify existing policies. Handle customer inquiries regarding claims, billing, and policy details. Build long-term client relationships to encourage renewals and referrals.