Basic Info

Ashrakat Tahoun

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Admin and sales coordinator at ERA DEVELOPMENTS

Experience Details

Admin and sales coordinator

Administration

Entry Level

Distributing new leads among sales agents.
Responsible for holding monthly and quarterly full presentations to the top management, which show whole data analysis for sales department activity.
Responsible for applying daily reports to sales director which covers daily sales, daily new leads and daily sales agents reports.
Recording meeting minutes for weekly meetings and top management meetings as well. And preparing reports needed for both meetings.
Responsible for the new reservation forms flow process and their transactions after revising with company's accountant and this is on daily basis.
Making monthly quality calls with customers to measure customer's satisfaction percentage, tracking our sales agents way of communicating with their clients, handle any complaint under the supervision of sales director and to build good relationships with our prospects.
Organizing whole business meetings or interviews for the sales director.
Making rotational site/ office shifts schedule for the sales agents and tracking their attendance.
Handling sales team conflicts.
Full responsibility for the show room area.
Ordering office supplies.
Responsible for vacation and leave early applications for sales department.
Greeting walk-in customers and answer their inquiries.


Company Details

ERA DEVELOPMENTS

Giza, Egypt

501-1000 employees

Construction - Residential & Commercial/Office

N/A

May 2016 to Nov 2016 (6 months)
Vodafone directing advisor at Vodafone

Experience Details

Vodafone directing advisor

Customer Service/Support

Entry Level

Directing customers to any place they need to go.
Support customers with all inquiries they need related to the address, telephone numbers and any extra information.
Suggesting new ideas and giving direction for customers regarding their hangout places, dining destinations, and resorts for vacations.
Informing them by any flight inquiries.
Booking cinema tickets, theater tickets and personal assistant orders for Vodafone Red Customers.


Company Details

Vodafone (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2016 to Mar 2016 (2 months)
Social media specialist (intern) at Azhary channel

Experience Details

Social media specialist (intern)

Marketing/PR/Advertising

Entry Level

Responsible for whole organization's accounts on social media channels like Facebook, Twitter, YouTube and Google.
Sharing the channel news, posting, answering, and communicating with the followers.
Following up with audience by the next program and the whole programs to the end of the day.


Company Details

Azhary channel

Giza, Egypt

101-500 employees

Media Production

N/A

Sep 2014 to Nov 2014 (2 months)
Admissions Clerk (intern) at Misr university for science and technology

Experience Details

Admissions Clerk (intern)

Administration

Entry Level

Responsible for the whole admission process for the new applications, for Faculty of Engineering and Faculty of Physiotherapy.
Responsible for finishing all administrative papers for the current students.
Responsible for answering all inquiries.
Responsible for handling any complaint or any unsatisfied parent during
Applying process.


Company Details

Misr university for science and technology (multinational)

Egypt

More than 1000 employees

Education

N/A

Jun 2014 to Sep 2014 (3 months)

Education

Bachelor of Mass Communication in Department of Public relations and advertising, English section

Education Details

Bachelor of Mass Communication

Department of Public relations and advertising, English section

Misr University for Science and Technology (MUST), Egypt

A / Excellent / 85 -100%

N/A

N/A

Misr University for Science and Technology (MUST)
2012 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nasr Language School

Egypt

2011

C / Good / 65 - 75%

N/A

El Nasr Language School
2011

Training and Courses

Training/Course Details

French language course

Jan 2013

Horizon academy

N/A

This profile is fresh!
Last update 10 days ago.

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Profile Skills and Keywords

Admin And Sales CoordinatorAdministrationAdminstrationAdmissions ClerkArabicConstruction - Residential & CommercialCustomer HandlingCustomer ServiceDepartment Of Public Relations And Advertising, English SectionEducationEnglishFashion DesigningFrenchFrench Language CourseHandles StressHard WorkerMarketingMedia ProductionMisr University For Science And TechnologyOfficeOprah WinfreyPlaying FootballPresenterProfessionalismReadingSalesSocial MediaSocial Media SpecialistSupportSupportiveSupportive PeopleTeam PlayerTelecommunicationsTrackingTumblrVodafoneVodafone Directing AdvisorZayed City

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Intermediate

Fields of Expertise

Customer handling

Customer handling

: Expert

: Extreme - I love it!

:

Less than 1 year

Adminstration

Adminstration

: Advanced

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Intermediate

: Extreme - I love it!

:

Less than 1 year

social media

social media

: Little knowledge

: Little

:

Less than 1 year

Key Skills

Hard worker, Presenter, Handles Stress, Team Player, Supportive

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