Arwa Hesham Elnabahany

Customer service senior managerFull Time

• Job Details:• Handling customer complaints and ensuring proper follow-up and resolution. • Reviewing and tracking team complaints to ensure service consistency. • Delegating and performing daily tasks related to customer service operations. • Supporting team members with escalations and challenges. • Extracting and analyzing team performance reports on a regular basis. • Monitoring and extracting customer service sales data and ensuring accuracy.

Insurance AgentFull Time