Basic Info

Anton Beshay

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Account Manager at GET Group

Experience Details

Account Manager

Sales/Retail, IT/Software Development

Experienced (Non-Manager)

 Responsible for achieving the assigned sales target and enhancing general sales capacity within the country / region / sector.
 Identify, build and maintain strong relationships with government entities, prioritized industries and third party vendors in his region.
 Responsible for collecting information on market and industry trends, tenders, incumbents, technology and price sensitivity for prioritized industries and identifying potential leads.
 Educate the client and local partner about GET technology through presentations, marketing materials, site visits, etc.
 Assist customers whenever possible in issuing the RFP to ensure high match between the technical specifications of the provided solutions to the tender technical requirements to maintain high degree of competitiveness.
 Responsible for entering any required information in the CRM system.
 Maintain complete knowledge and understanding of any tender or bidding requests from customer/partner and recommend GET’s approach to tender (bidding structure) to the Business Unit Director of Sales and Managing Director.
 Responsible for the bid management process. Manage Pre-sales support and hand over pertinent information for identified tenders and opportunities on a timely basis.
 Liaise with Operations division to hand over awarded contracts along with all project details and requirements.
 Maintain relationship with existing clients and identify opportunities to upsell/ expand portfolio.
 Maintain presence in relevant trade shows for Country Representation. Provide support to team in organizing the trade shows in his region.
 Perform any other related job duties as requested by direct supervisor and as per the process framework, the commitment or finance authority delegation matrix.


Company Details

GET Group (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

www.getgroup.com

Aug 2015 to present (1 year 4 months)
Account Manager at Prodaps Egypt

Experience Details

Account Manager

IT/Software Development, Sales/Retail

Experienced (Non-Manager)

• Searching for new clients who might benefit from company products or services.
• Research, follow-up on leads, and track opportunities for qualified leads.
• Arrange meetings.
• Present and sell company products and services to current and potential clients.
• Understanding customer's specific business needs.
• Prepare presentations, proposals and sales contracts
• Conducts regular Business Reviews and reporting with major accounts
• Acting as a contact between a company and its existing and potential markets
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information
• Recording sales and order information and sending reports


Company Details

Prodaps Egypt (multinational)

6 October, Egypt

101-500 employees

Computer Software, Information Technology Services

www.prodaps.com

May 2014 to Aug 2015 (1 year 3 months)
Senior Sales advisor at Vodafone Egypt (VIS)

Experience Details

Senior Sales advisor

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

To personally provide excellent standards of selling & customer service by:
- Maintaining and providing comprehensive product information to customers.
- Understanding and demonstrating customer care and high levels of customer service
- Displaying good listening skills to identify customer needs
- Confidently making and closing sales
- Looking for link selling opportunities which will increase basket spend
- Understanding the importance of best selling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the above.


Company Details

Vodafone Egypt (VIS) (multinational)

Doha, Qatar

N/A

Telecommunications

www.vodafone.com.eg

Jul 2013 to May 2014 (10 months)
Technical Advisor at Vodafone Egypt (VIS)

Experience Details

Technical Advisor

Customer Service/Support

Experienced (Non-Manager)

• Act as a front-line interface with customers of Vodafone companies worldwide.
• Responding to customers over the phone and resolving their technical inquiries regarding BB services, Iphone, mobile broadband…..etc.
• Facilitate and provide a Vodafone global customer service standard.
• Own and manage the client relationship: resolving calls efficiently and effectively
• Ensure service level agreements are met and maintained.


Company Details

Vodafone Egypt (VIS) (multinational)

6 October, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Jun 2012 to Jul 2013 (1 year 1 month)
Customer care specialist at Vodafone Egypt (VIS)

Experience Details

Customer care specialist

Customer Service/Support

Entry Level

• Customer Care tasks
• Act as a front line interface with customers of Vodafone companies worldwide.
• Responding to customers over the phone and resolving their inquiries.
• Facilitate and provide a Vodafone global customer service standard.
• Own and manage the client relationship: resolving calls efficiently and effectively
• Ensure service level agreements are met and maintained.


Company Details

Vodafone Egypt (VIS) (multinational)

6 October, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Apr 2011 to Jun 2012 (1 year 2 months)

Achievements





Education

BCS in computer science

Education Details

BCS

computer science

El Shorouk Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

El Shorouk Academy
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

st fatima language school

Egypt

2003

A / Excellent / 85 -100%

N/A

st fatima language school
2003

Training and Courses

Training/Course Details

CCNA

Apr 2014

Self study

N/A

Training/Course Details

MCITP

Feb 2011

kit training centre

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

Account ManagerAnalyticalArabicBusiness DevelopmentCCNACarsComputer ScienceComputer SoftwareCustomer Care SpecialistCustomer ServiceEnglishEnterprise And High Value Customers SupportGET GroupHard WorkerITIndian FoodInformation Technology ServicesLeaderMCITPOpen Air ViewsPlaying GuitarPresenterProdaps EgyptRetailSalesSales Senior AdvisorSenior Sales AdvisorSoccerSocialSocial LifeSoftware DevelopmentSupportTechnical AdvisorTechnical And Help Desk SupportTelecommunicationsVodafone Egypt (VIS)

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Tools and Technologies

CCNA

CCNA

: Intermediate

: Extreme - I love it!

:

Less than 1 year

MCITP

MCITP

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: Medium

:

3-5 years

Sales Senior advisor

Sales Senior advisor

: Advanced

: Extreme - I love it!

:

1-3 years

Enterprise and high value customers support

Enterprise and high value customers support

: Advanced

: High

:

1-3 years

technical and help desk support

technical and help desk support

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Presenter, Social

Online Presence

NAhttps://www.facebook.com/tony.atefNANANAanton.saleeb@gmail.com

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