Anas Pachery

Intern

• Job Details:Efficiently sorted and scanned packages for dispatch, ensuring accurate and timely processing of shipments. Coordinated with delivery drivers, assigning packages and routes, and resolving pre-dispatch operational issues to optimize delivery performance. Managed inventory by monitoring incoming and outgoing packages, maintaining stock levels, and ensuring system accuracy. Tracked delivery progress, troubleshooting delays, and assisting drivers in resolving logistical challenges. Provided exceptional customer service by addressing inquiries, resolving delivery-related issues, and updating customers on package statuses. Enforced safety protocols and compliance with Amazon’s standard operating procedures (SOPs) to ensure a secure and efficient workplace. Generated daily performance reports, documented operational challenges, and communicated effectively with the Amazon logistics team to drive continuous improvement. Proactively identified and resolved operational problems such as late deliveries, misrouted packages, and equipment issues, contributing to overall efficiency.