Basic Info
Ahmed Abd El Fattah
6 years
Giza, Egypt
Bachelor's Degree
Experienced
Work Experience
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IT Service desk at Efinance
Experience DetailsIT Service desk Customer Service/Support, IT/Software Development Experienced (Non-Manager) N/A Company DetailsEfinance Giza, Egypt More than 1000 employees Information Technology Services Efinance.com.eg
Mar 2015 to present (2 years 5 months)
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Sales Executive at Sawa Alaqaria for Real Estate
Experience DetailsSales Executive Sales/Retail Experienced (Non-Manager)
1-Responsible for any inquiry from the client about real estate and how to own it , what the best time to get that and the best area if the client want to invest his money Company DetailsSawa Alaqaria for Real Estate Cairo, Egypt 101-500 employees Real Estate/Property Management N/A
Jan 2014 to Jan 2015 (1 year)
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Regional Advisor at OSN
Experience DetailsRegional Advisor Customer Service/Support Experienced (Non-Manager)
- Responsible for monthly Target for all OSN products and packages. Company DetailsOSN (multinational) Egypt More then 1000 employees Entertainment www.osn.com
Oct 2013 to Jan 2014 (3 months)
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Team leader at CAIRO SCAN Radiology and Labs
Experience DetailsTeam leader Customer Service/Support Experienced (Non-Manager)
- Responsible for handling the customers' complaints. Company DetailsCAIRO SCAN Radiology and Labs Egypt N/A Healthcare and Medical Services N/A
Oct 2012 to Oct 2013 (1 year)
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Customer Service Representative at Vodafone Egypt
Experience DetailsCustomer Service Representative Customer Service/Support Entry Level
1.Handling customers' inquiries & complaints. Company DetailsVodafone Egypt (multinational) Egypt N/A Telecommunications N/A
Jun 2011 to May 2012 (11 months)
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IT Specialist at ODCE OFFICE
Experience DetailsIT Specialist IT/Software Development Entry Level
1.Administration of network printers, scanners and faxes. Company DetailsODCE OFFICE Egypt 1-10 employees Engineering Services N/A
Sep 2010 to Apr 2011 (7 months)
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Receptionist at Alzahraa Hospital
Experience DetailsReceptionist Customer Service/Support Student
1.Able to handle multiple assignments and work under pressure. Company DetailsAlzahraa Hospital Cairo, Egypt 11-50 employees Healthcare and Medical Services N/A
Jan 2009 to Aug 2010 (1 year 7 months)
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Education
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BSc in management information system
Education DetailsBSc management information system Ain Shams Academy, Egypt C / Good / 65 - 75% N/A N/A Ain Shams Academy
2006 - 2010
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High School - Thanaweya Amma
High School DetailsThanaweya Amma TABERY ELHEGAZ Egypt 2006 B / Very Good / 75 - 85% N/A TABERY ELHEGAZ
2006
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Certifications
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CCNA
May 2012
Certificate detailsCCNA May 2012 N/A N/A N/A
N/A |
Training and Courses
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CCNA at Herotech company
Mar 2012
Training/Course DetailsCCNA Mar 2012 Herotech company network |
Training/Course Detailsprimavera Aug 2014 ministry of defense , information system institute N/A |
Likes and Dislikes
travel, swimming
Last update more than 1 months ago.
Profile Skills and Keywords
Adobe PhotoshopArabicBusiness DevelopmentCCNACreativeCustomer ServiceCustomer Service RepresentativeEngineering ServicesEnglishEntertainmentHandles StressHard WorkerHealthcare And Medical ServicesITIT Service DeskIT SpecialistInformation Technology ServicesInternetManagement Information SystemMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNetworkOSNOrganizerPrimaveraProperty ManagementReal EstateReceptionistRegional AdvisorRetailSalesSales ExecutiveSoftware DevelopmentSupportSwimmingTeam LeaderTeam PlayerTelecommunicationsTravelVodafone EgyptWindows Movie MakerSelf-assesed Skills
Tools and Technologies
Microsoft Word
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Internet
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Windows Movie Maker
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Microsoft PowerPoint
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Microsoft Excel
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Adobe Photoshop
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Fields of Expertise
customer service
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sales
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network
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Key Skills
Hard worker, Creative, Organizer, Handles Stress, Team PlayerOnline Presence
