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Amr shaher bashandy

IT Head Director at Al-Rabat Busniess Group

Rehab City, Cairo, Egypt

Work Experience

  • IT Head DirectorFull Time

    Al-Rabat Busniess Group

    May 2018 - Present -7 yrs, 2 months

    • Job Details:Head Quarter Includes (Al-Rabat properties, Al-Rabat construction, Skind Company, Silver company, HDL Company, Ifoora Company, Hero GYM, Cairo GYM) - Set hardware requirements for computers depends on Employee’s uses - Deploy and Migrate to windows Server 2019 in new server - Deploy vSphere EXSI 6.7 - Set OU and Group policies that fit the organization - Deploy Windows server Backup and western backup - Deploy WSUS - Set folder and file shares for departments - Set windows server 2019 security to be against ransomeware - Manage C-Panel - Troubleshooting Printers issues - Troubleshoots PCs issues - Upgrades most of the PCs - Troubleshoots Double Click ERP system - Suggested and planning to deploy For tinet FortiGate firewall. - Suggested and planning to deploy Sofos Endpoint protection Sehha Pharmacies - 5 branches and warehouse 24*7 support visits and remote - Project Manager for SAP BO ERP system for Sehha Pharmacies - Rebuild network infrastructure for Sehha MP2 branch - Build network infrastructure for Sehha new branch - Build new AD & DC Server for Sehha new branches - Deploy UPS for the warehouse - Suggest New WorkCentre printers for branches - Upgrade most PCs for all branches to be fit - Upgrades OS and Office to meet the security - Troubleshoots Softec ERP system and fix errors - Maintain DB errors for Softech ERP system - Troubleshoots DVR, NVR, DNR for branches - Upgrade plan for all sehha branches after SAP implementation - Computers and Printers troubleshoots Nassaem Medical Center - Support visits and remote - Responsible for Nassaem and Mo5tbar. - Build Mo5tbar Network infrastructure - Rebuild Nassaem Network infrastructure - Troubleshooting PC issues and solve problems - Troubleshooting Cameras and NVR and solve problems - Upgrades PCs and server. The Yard Mall - Support AlRabat engineers (visits and remote) - Troubleshoots Computers - Build Small Network with USB internet HDL Automation - Support (visits and remote) - Prepare computers for Employees - Prepare printers for Employees - Support with the Preparation of HDL Automation Conference - Maintain Computers and printers Call Center – (Sehha, Nassaem MC, Nassaem Hospital, Rabat Properties) - Support 24*7 (visits and remote) - Build network infrastructure - Wire-tracks for the landlines - Deploy AD & DC Server - Contact with the vendor for Grandstreem UCM solution for call center - Deploy the grandstreen UCM with the vendor - Prepare Computers for agents - Teach how to create ext and get reports from grandstreem Hero GYM ( MEN & Ladies ) - Computer Maintain - Printer Maintain - Camera troubleshootins Cairo GYM - Computer Maintain - Printer Maintain - Camera troubleshootins
  • System AdministratorFull Time

    THEAMA Marketing and Advertising

    Mar 2016 - Feb 2018 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:- Install new server and configure hardware, peripherals, services, settings, directories, storage, shares, in accordance with standards and operational requirements - Install new Firewall (FortiGate 60E), and confiugre the (WAN, LAN, DNS, Proxy, DNS filter, Web filter, SSL inspect, Application Control, rules) - Rebuild the network infastructure - Create, change, and delete user accounts per request - Repair and recover from hardware or software failures - Install and test computer-related equipment - Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups - Perform daily Network monitoring - Provide technical support for both hardware and software issues our users encounter - Upgrade systems with new releases and models - Develop expertise to train staff on new technologies - Create and delete Emails via Cpanel - Troubleshoot Email and outlook issues - Finding best temp solutions If a failure Occurs, and send my suggestions for avoiding this failure in future - Panning to install ERP system (Netsuite + Oracle) application Desinger - Creating new presentations video for clients - Design ID cards for the employees via Photoshop
  • Project ManagerFull Time

    ISOTEC

    Apr 2015 - Feb 2016 -10 months

    Egypt , Cairo

    • Job Details:Project Manager : Responsibility for “www.wasael.org” project.
Manage and support the team-work to get the best result. Create Work-Plan, & CEO-Plan with MS Project. Fast-Learn new softwares to develop my skills as well as my organization. Good listener to client for making the project as their way. Enjoying my work-time at any time of day. IT Assistance : Solving issues that can faces my team-work. Troubleshooting either software or hardware, and find the problems to fix it. Troubleshoot the network for solving problems and make all the PCs connected to each other for sharing files. Researcher & Web-Admin: Finding the best technology practice, smartphone application, future devices, & exclusive technology news. to translate it to arabic to serve arabic people that enter www.wasael.org.
  • Coordination, Office AdminFull Time

    Uni Pro

    Oct 2013 - Mar 2014 -5 months

    Egypt , Cairo

    • Job Details:Responsible for contacting Barclays bank team via MS Outlook. Tracking and analysis the team-work. Supporting the supervisor to achieve the company and the bank scores. Helping supervisor to split the bank domain in MS Excel. Support Team-work to make them understand the domain and MS Excel. Advanced data Manipulation / Analysis / Management in MS Excel.
  • Education

    • BSc in Computer Science

      Arab Open university (AOU)

      Jan 2006 - Jan 2012 - 6 yr

    • High School - Thanaweya Amma

      Ahmed Helmy

      Jan 2005 

    Achievements

    I have achievements in Sports : cycling sport running hiking

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • RHCSA

      Self-Study·2015
    • MSCA

      Self-Study·2014
    • CCNA

      Self-Study·2014
    • ICDL

      2007
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