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Amr Hisham

Implementer

Haram, Giza, Egypt

Work Experience

  • Customer Service SpecialistFull Time

    Majorel Egypt

    Nov 2023 - Present -1 yr, 8 months

    Egypt , Cairo

    • Customer Support RepresentativeFull Time

      Orange Egypt

      Aug 2021 - Feb 2022 -6 months

      Egypt , Cairo

      • Job Details:Remained open to feedback from supervisor and peers to build and improve skills set. Assisted customers with product selection by providing detailed information about available products and services.

    • Customer Support RepresentativeFull Time

      Vodafone Egypt

      Jan 2021 - Aug 2021 -7 months

      Egypt , Cairo

      • Job Details:Recommended improvements in products, services or billing methods to prevent future problems. Investigated and researched issues to determine root causes and appropriate resolution methods.

    • SalesFull Time

      Samsung Electronics Egypt (seeg)

      Jun 2019 - Dec 2019 -6 months

      Egypt , Giza

      • Job Details:Promoted benefits of store credit cards and customer loyalty programs. Cold called potential customers to generate leads. Built and maintained pipeline that supported monthly, quarterly and annual goals. Used product knowledge for handling objections.

      • Skills

      • Communication skills
      • Teamwork skills
      • Technical Skills
      • Time management skills
      • sales skills
      • Microsoft Office suite

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Odoo ERB system

        Odoo·2023
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