
Amro ahmed Aref
Mortgage specialist at credit agricole egypt
Abu Rawash, Giza, EgyptWork Experience
Training leadFull Time
Jun 2022 - Present -3 yrs
- Job Details:Training Lead Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program.
Mortgage specialistFull Time
credit agricole egypt
Dec 2020 - Present -4 yrs, 6 months
Egypt , Cairo
- Job Details:• Supervise and respond to every features of the loan procedure including customer documentation, title report, lender submission guidelines, loan funding, and appraisal. • • Estimate, authorize, or suggest approval of real estate, commercial, or credit loans Recommend borrowers on financial status and processes of payments like collection analysts, mortgage loan officers and agents, loan underwriters, and loan servicing officers. • • Interviews loan candidates to document debt, income, and credit history. • • Respond applicant's queries and asks for signature on information approval forms. • • Submit finished applications and sustain certification to the mortgage lender. • • Write advertisement for the authorization of the broker or broker's place and delegate accepted advertising by the media. • • Arrange flyers and promotional information for authorization through the associate or broker. • • Attend a mortgage presentation, as an supporter, if accompanied through the associate or broker. • Informs candidate of closing stocks like credit report, appraisal, and notary fees.
restaurant operations specialistFull Time
Talabat
Jul 2020 - Dec 2020 -5 months
Egypt , Cairo
- Job Details:• Simply conducting coaching calls to restaurant managers based on the analysis and their performance, also discuss any current issue that might be affecting the restaurant performance and provide solutions to enhance their KPI’s. • Keep track of performance history and follow up on the restaurant's performance in the future. • Document the outcome and the analysis feedback. • Escalate and take action whenever needed, to make sure the vendor on the same page on the company guidelines. • Making sure the vendor is qualified before start going live on the platform, by doing some check up on the branch, to make sure they are 100 % ready to receive orders
Admin AssistantFull Time
The Greek campus
Nov 2019 - Jun 2020 -7 months
Egypt , Giza
- Job Details:• Provide front desk coverage, including managing a busy, multi-line phone system, greeting guests who enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment • Provide direct administrative support to senior leaders, including email correspondence, and generation and distribution of memos, letters, spreadsheets, forms, and faxes • Plan, organize, and schedule company meetings occurring in the office, offsite, and via video conference • Coordinate domestic and international travel arrangements for all levels of employees • Maintain filing system, contact database, employee list, and inventories • Oversee and order office supplies and food deliveries for group meetings
Education
Bachelor's Degree in Accounting
International Academy for Engineering and Media ScienceJan 2014 - Jan 2017 - 3 yr
High School - Thanaweya Amma
ibn sina american schoolJan 2013
Achievements
As a young and motivated individual I am extremely interested to search for a Job In November 2017 I graduated from the international academy for engineering and media science \ accountant department. While completing my study I worked full-time for 16 month as a Customer Service Assistant for Majid Al Futtaim at Magic Planet Mall of Egypt. My responsibilities in this role included providing face-to-face customer service and assisting on the floor with stock movements and visual merchandising and up selling to achieve target. This position has given me key employ ability skills while also allowing me to experience working in a professional and fast-paced work environment.
Skills
Languages
English
Advanced