Basic Info

Amr Hamam

Less than 1 year

Giza, Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service representative at Orange Egypt

Experience Details

Customer Service representative

Customer Service/Support

Experienced (Non-Manager)

Answer customers inquires and solve their problems


Company Details

Orange Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications

www.orange.eg

Sep 2015 to May 2016 (8 months)
Customer service agent at Te data

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Te data

Cairo, Egypt

501-1000 employees

Internet/E-commerce

Www.tedata.net.eg

Oct 2014 to Apr 2015 (6 months)
Customer service agent at Etisal international company

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Etisal international company

Cairo, Egypt

501-1000 employees

Telecommunications

Www.etisalint.com

Oct 2011 to Jan 2012 (3 months)

Achievements


When i graduated from institute and i have got the bachelor in french .

Education

Bachelor's Degree in French languages

Education Details

Bachelor's Degree

French languages

Higher Institute of Languages, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute of Languages
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

shoubra secondary school

Egypt

2004

C / Good / 65 - 75%

N/A

shoubra secondary school
2004

Training and Courses

Training/Course Details

English course

Jan 2011

Ministry of defense language institute

Not certified

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCommunicatorCustomer ServiceCustomer Service AgentCustomer Service RepresentativeE-commerceEnglishEnglish CourseFrench LanguagesHandles StressHard WorkerInternetInternet SearchMicrosoft OutlookMicrosoft WordMusicOrganizerPhotographyProblem SolverReadingSalesSales Call CenterSupportTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: High

:

Less than 1 year

Sales

Sales

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

sales call center

sales call center

: Advanced

: High

:

Less than 1 year

customer service

customer service

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Problem Solver, Handles Stress

Online Presence

https://touch.www.linkedin.com/?sessionid=4971897141854208&trk=hb_signin&or=true&redirectUrl=%23stream&ahoy=no#youhttps://www.facebook.com/amr.hamdy.940https://twitter.com/amr2010200078

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