
Amr Mahrous Galal
Networks Expert and IT specialist
Haram, Giza, EgyptWork Experience
IT SpecialistFull Time
IbnSina Pharma
Oct 2015 - Mar 2018 -2 yrs, 5 months
Egypt , Cairo
- Job Details:1. Installing and configuring computer hardware, software, systems, networks, printers and scanners 2. Planning and undertaking scheduled maintenance upgrades 3. Talking to clients and computer users to determine the nature of problems responding to breakdowns 4. Investigating, diagnosing and solving computer software and hardware faults 5. Repairing equipment and replacing parts 6. Obtaining replacement or specialist components, fixtures or fittings 7. Checking computer equipment for electrical safety 8. Maintaining records of software licences 9. Managing stocks of equipment, consumables and other supplies.
IT SpecialistFull Time
Nawawy Pharmacies
Apr 2015 - Oct 2015 -6 months
Egypt , Cairo
- Job Details:1. Installing and configuring computer hardware, software, systems, networks, printers and scanners 2. Planning and undertaking scheduled maintenance upgrades 3. Talking to clients and computer users to determine the nature of problems responding to breakdowns 4. Investigating, diagnosing and solving computer software and hardware faults 5. Repairing equipment and replacing parts
Education
Computer Sciences in Computer Sciences
Faculty of Computers and InformationJan 2007 - Jan 2012 - 5 yr
Achievements
Graduation Project at Faculty of computers and information technology : Job search Engine
Skills
- Microsoft Windows
- Microsoft Office
- ICDL
- Information Technology (IT)
- CCNA
- CCNA
- Customer Service
- Networking
- Communication
- network
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Customer Services
IARS·2015MCSE Server Infrastructure 2012 R2
Yat·2015IBM (AS400)
Internal Course at IbnSina Pharma·2015MCSA Server Infrastructure 2012 R2.
Yat·2015MCSA Windows Server 2012 R2
Microsoft·2015CCNA R&S 200-120
Yat·2015