Basic Info

Amr Salem

6 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Account Manager at BasharSoft

Experience Details

Account Manager

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

 1. Building long term relationships with existing, as well as, new clients.
 2. Building industry knowledge
through communication and research.
 3. Arranging and participating in face to face meetings with the
customer.
 4. Ensuring that customer requests are responded to in an accurate and timely manner.
 5. Help the business meet sales and revenue goals.
 6. Negotiation and planning for short and long term subscriptions.
 7.Develop creative solutions for existing clients, as well as pursue new clientele opportunities.


Company Details

BasharSoft (multinational)

Cairo, Egypt

101-500 employees

Telecommunications, Human Resources , Outsourcing/Offshoring

www.sony.co.uk

Sep 2016 to present (4 months)
Customer support at Sony UK

Experience Details

Customer support

Customer Service/Support

Experienced (Non-Manager)

Customer support for the Sony store online, Handling after sale services ( Orders deliveries, Returns, cancellation and disputes


Company Details

Sony UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.sony.co.uk

Dec 2014 to Aug 2015 (8 months)
Account manager at Hoosterz

Experience Details

Account manager

Sales/Retail

Manager

Managing sales team offering web hosting allover USA and Canada


Company Details

Hoosterz

Giza, Egypt, Egypt

1-10 employees

Computer Software

hoosterz.net

Oct 2014 to Dec 2014 (2 months)
Telemarketer at CentroGS

Experience Details

Telemarketer

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

CentroGS (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Oct 2012 to Jul 2013 (9 months)
Customer service Rep at Stream global services

Experience Details

Customer service Rep

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Stream global services (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Jan 2010 to Jul 2010 (6 months)
Operation at GHM Trave;

Experience Details

Operation

Manufacturing/Production

Experienced (Non-Manager)

N/A


Company Details

GHM Trave; (multinational)

Cairo, Egypt

11-50 employees

Hospitality/Hotels

N/A

Aug 2008 to Dec 2009 (1 year 4 months)
Telemarketer at Convention Expo travel

Experience Details

Telemarketer

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Convention Expo travel (multinational)

Cairo, Egypt

11-50 employees

Hospitality/Hotels

N/A

Jan 2008 to Jul 2008 (6 months)
Telemarketer at Amechotech

Experience Details

Telemarketer

Sales/Retail

Entry Level

N/A


Company Details

Amechotech (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Oct 2007 to Dec 2007 (2 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Business management

Cairo University, Egypt

C / Good / 65 - 75%

Accounting

N/A

Cairo University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Zohor el yasmeen Language school

Egypt

2008

A / Excellent / 85 -100%

N/A

Zohor el yasmeen Language school
2008

Certifications

CCNA
Feb 2011

Certificate details

CCNA

Feb 2011

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Account ManagerAccountingAmechotechAndroidArabicBasharSoftBusiness DevelopmentBusiness ManagementCCNACentroGSComputer SoftwareConvention Expo TravelCustomer ServiceCustomer Service RepCustomer Service, Customer SupportCustomer SupportEnglishFootballGHM Trave;GermanHospitalityHotelsHuman ResourcesInitiativeInteractiveKick BoxingManufacturingMartial ArtsNetworkingOffshoringOperationOperationsOutsourcingProblem SolverProductionReadingRetailSalesSocialSony UKStream Global ServicesSupportTeam PlayerTelecommunicationsTelemarketer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Beginner

Fields of Expertise

Customer service, Customer support

Customer service, Customer support

: Expert

: Extreme - I love it!

:

3-5 years

Networking

Networking

: Advanced

: Medium

:

More than 7 years

Key Skills

Initiative, Problem Solver, Social, Interactive, Team Player

Online Presence

https://eg.linkedin.com/in/amr-galal-9b18211bhttps://www.facebook.com/Amrgalalsalemhttps://twitter.com/Amrgalalsalem

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