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Amr Hassan Mohamed Ahmed

Senior Onsite Engineer at Global Brands

Nasr City, Cairo, Egypt

Work Experience

  • Senior Onsite EngineerFull Time

    Global Brands

    Mar 2019 - Present -6 yrs, 4 months

    Egypt , Cairo

    • Job Details:Responsible for: - Taking ownership of IT Infrastructure Projects from kickoff meeting till Operational Environments. - Agile with any changes happens during projects. - Technical Supporting Customers that have SLA contracts with GBrands. Below are Vendors and Products related to Projects and Daily Technical Supporting Tasks: Network & Security: - Implementing, installing and troubleshooting Cisco, HP and Dell Campus, Datacenter and Fabric Network Switches. - Implementing, installing and troubleshooting VMware NSX-T. Dell Power Edge Server Specialist Engineer: - Implementing, installing and troubleshooting PowerEdge Dell Servers. - Implementing, installing and troubleshooting PowerEdge MX7000/M1000 Modular. - Hardware Diagnose and Parts replacement of Dell Enterprise Servers / Modular/Storage/Backup Devices. Storage: - Implementing, installing and troubleshooting (Dell EMC Power Store, Dell EMC Unity XT, Dell EMC Power Vault , Dell EMC ME4/ME5) Backup: - Implementing, installing and troubleshooting Power Vault ML3 Tap library. VMware: - Implementing, installing and troubleshooting VMware vSphere & vCenter 6.5 – 7. Software: - Installing and configuring and troubleshooting Windows Servers with all Services (DC,ADC,FS..Etc.) 2012 -2019. - Administrating Red Hat Enterprise Linux.

  • Senior System & Network EngineerFull Time

    DMG (Mountain View Egypt) I-City

    Aug 2018 - Mar 2019 -7 months

    Egypt

    • Job Details:Responsible for: - MV I-City IT Infrastructure Administrator. - Troubleshooting end user’s issues.

  • Senior System & Network EngineerFull Time

    Auto Jameel FORD , El Mobasher ( Outsource From ITPS )

    Jan 2018 - Aug 2018 -7 months

    Egypt , Cairo

    • Job Details:Responsible for: - Supervising Helpdesk Team . - Managing and Administrating Virtualization Dell Servers with (MS HyperV) that hold: Application Server, File Server, Backup Server, Print Server, and SCCM Server. - Manage and Monitor Tickets on Ticketing System (Manage Engine). - Admin AD Server with Multiple RODC Servers for 12 Branch. - Monitoring MPLS Branches Connectivity with troubleshooting it with the ISP. - Full Managing ALJ FortiGate . - Full manage Backup & Restore process (Veritas backup EXEC) Tape library. - Registering, Configuring and Troubleshot Cisco IP Phones. - Managing Exchange Server 2016.

  • Enterprise system engineerFull Time

    Leaders for Computer and Electronics

    Mar 2016 - Nov 2017 -1 yr, 8 months

    Egypt , Cairo

    • Job Details:Responsible for: - Have up-to-date with the latest technologies for Vendors we Work with. - Meeting with IT clients in order to get their needs to provide most suitable solutions. - Provide solutions for information security for enterprises customers (designing, presenting & consulting). - Choosing the best equipment which fulfill the customer requirements. - Working on Cisco , Brocade, HP Aruba configuration. - Using MS Visio to represent the network layout. - Designing active network architecture. Technical Accounts Manager: - Request Devices or Licenses from distributed companies, make Technical proposal & Financial proposal. Product Manager for: - Brocade. - Trend Micro. - Avaya. - Fortinet. - Microsoft. Post –Sales (Deployment): -Prepare & deployment with hand-on-training for some products: • Trend Micro Worry Free Server Advanced, Trend Micro Worry Free Service Advanced. • FortiGate , FortiAnalyzer and FortiAPs. • Brocade SW ICX 7250, ICX6430 • HP Aruba Modular Switch 5406R zl2 Full Redundancy, Aruba 2530 8G PoE+ Switch-Full Managed and Aruba 2530 24G Switch-Full Managed. • Avaya Scopia video conferences XT4300 with XT Desktop server. Projects: • Beverly hills school (BHS): Fortigate 90D. • ARAB MARITIME PETROLEUM TRANSPORT COMPANY (AMPTC): - Trend Micro Worry Free Server Advanced, Trend Micro Worry Free Service Advanced. - FortiGate 100D, FortiAP , FortiMail Cloud VM / HP Aruba Modular Core Switch 5406R zl2 Full Redundancy / Aruba 2530 8G PoE+ Switch-Full Managed and Aruba 2530 24G Switch-Full Managed. • BIO Group: - FortiGate 90D / 2x Brocade Core SW ICX 7250 full Redundancy / 1x ICX6430, • ARADO (Arab Administrative Development Organization): - Migrating from Fortigate 300C to 2x Fortigate 200D with HA (High Availability) / FortiAnalyzer VM.

    • Education

    • Bachelor's Degree in Agribusiness and Marketing

      Ain Shams University (ASU)

      Jan 2001 - Jan 2005 - 4 yr

    • High School - Thanaweya Amma

      El Khalefa El Mamon

      Jan 2001 

    Achievements

    In FGF I did full study Project called Kidzania

    Skills

    • Microsoft Windows
    • Networking
    • DNS
    • DHCP
    • Communication skills
    • Information Technology (IT)
    • Security
    • MCSA
    • CCNA
    • Fortinet Products
    View More

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • VMware NSX-T

      VMware NSX-T·2023

    • all dell Storage, Server and Network

      DELL EMC·2019

    • Fortinet NSE 1,2,3,4

      Fortinet·2016

    • CCNA

      New Horizon·2015

    • MCSA 2012

      MS Technology·2013

    • MCSE 2012

      Networkers ·2013

    • CCNA

      IT Academy - New Horizon·2012

    • MCITP

      2010

    • EN

      Berlitz·2010

    • English

      Berlitz·2010

    • MCP 2003

      2009

    • MCSE

      Private·2008

    • ISA

      Private·2008

    • VMware with workshop

      self-study·2006

    • ICDL

      2006

    • Server+

      Select·2006

    • Hardware maintains

      ITC·2004
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