Amr Ahmed Samy
customer service agent at coroorate a account at Vodafone
Manial, Cairo, EgyptWork Experience
customer service agent at coroorate a accountFull Time
Vodafone
Jul 2016 - Present -9 yrs
Egypt , Cairo
- Job Details: Answer incoming calls from customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
customer service agentFull Time
Vodafone UK
Oct 2014 - Jul 2016 -1 yr, 9 months
Egypt , Cairo
- Job Details:Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information
Education
Bachelor's Degree in Tourism
Future AcademyJan 2010 - Jan 2013 - 3 yr
High School - Thanaweya Amma
el ebrahimiaJan 2010
Achievements
2 years bodybuilding champion
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Presentation skill
Canadian Center·2015How to control yourself
DR.Ihab Maged·2015Soft skills
Canadian Center·2015ICDL
Cairo University ·2015Microsoft Office
AUC·2014