Basic Info

Amr Ezz Deen

10 years

6th of October, Egypt

Bachelor's Degree

Manager

Work Experience

Admin affairs specialist at Elif Global

Experience Details

Admin affairs specialist

Administration, Business Development

Manager

• Respond to and initiate inquiries (questions regarding purchasing, personnel, facilities, administration, specialized programs, etc.) Explain policies, answer questions, and independently resolve problems whenever feasible.
• Prepare presentation materials for use by others, editing content and adding appropriate graphic and design elements. These responsibilities may include creating basic web content.
• Compose and/or prepare correspondence, memoranda, promotional materials, forms, newsletters, manuals, and reports using appropriate word processing and spreadsheet tools.
• Perform basic statistical calculations on data for reports and presentations.
• Assist with grant proposals and serve as a resource for information related to the administration of grants and contracts.
• Perform specialized administrative duties required to support the specific program area, using discretion to make judgments based on operating guidelines. Support purchasing requirements for department, researching items and obtaining price quotes, entering information into university systems, receiving purchase orders, and maintaining P-Card information as required.
• Support human resource and payroll processes as a primary contact or backup for payroll preparation or certification, leave tracking, appointment papers, and other requirements.
• Arrange and coordinate travel and travel reimbursement for staff.
• Managing catering service, cafeteria needs, uniform stock, cleaning staff and cleaning materials, hotel reservations, rented cars maintenance, transportation company and employee's busses, stationary stock, all security duties and CCTV, gardens maintenance, main gate view, and employee facilities.
• Perform other administrative duties as required to support the mission and function of the unit.


Company Details

Elif Global (multinational)

6 October City, Giza, Egypt

101-500 employees

Packaging and Containers

www.elif.com

Nov 2014 to present (2 years 1 month)
Direct Sales Executive at National Bank Of Egypt

Experience Details

Direct Sales Executive

Banking

Experienced (Non-Manager)

• Responsible for direct sales indoor and outdoor.
• Setup customer accounts.
• Coordinate between Risk Department and clients.
• Following up with customers and solve their problems.
• Setup reports and organize the work


Company Details

National Bank Of Egypt

Cairo, Egypt

More than 1000 employees

Banking

www.nbe.com

Jul 2014 to Nov 2014 (4 months)
Developement Team Assistant at Orange

Experience Details

Developement Team Assistant

Customer Service/Support

Experienced (Non-Manager)

• Guiding customer service agents.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle service inquiries.
• Provide pricing and delivery information.
• Perform customer verifications.
• Set up new customer accounts.
• Process orders, forms, applications and requests.
• Organize workflow to meet customer timeframes.
• Direct requests and unresolved issues to the designated resources.
• Train customer service agents on system, programs, and rules


Company Details

Orange (multinational)

Giza, Egypt, Egypt

More than 1000 employees

Telecommunications

www.orange.com.eg

Dec 2013 to Oct 2014 (10 months)
Accountant at Ministry Of Trade And Industry – Egyptian Accreditation Council ( EGAC )

Experience Details

Accountant

Accounting/Finance

Experienced (Non-Manager)

• Responsible for Enrolling and Registering on customer Accounts.
• Responsible for Outstanding and Ongoing Payments.
• Receive and record invoices and arrange payment.
• Prepare and send invoices to debtors.
• Check and process loan applications.
• Calculate and distribute wages and salaries.
• Prepare regular reports and summaries of accounting activities.
• Prepare financial statements and debtors' listings.


Company Details

Ministry Of Trade And Industry – Egyptian Accreditation Council ( EGAC )

Cairo, Egypt

More than 1000 employees

Accounting and Auditing Services

www.mfti.gov.eg

Mar 2011 to Dec 2013 (2 years 9 months)
Senior Customer Relation at Kwil Kopy

Experience Details

Senior Customer Relation

Administration

Experienced (Non-Manager)

• I worked in Smart Village branch for 2 years, Zamalek branch and Head Office in Maadi for 1 year.
• Handling all business processes starting with meeting the clients by phones or personally in a highly effective communication and presentation till delivering orders.
• Coordinating between all departments and set reports.
• Responsible for customer accounts and the pay methods.
• Responsible for pricing and set the delivery dates.
• Emailing, searching and calling the clients periodically to follow up with them and meet their needs.


Company Details

Kwil Kopy (multinational)

Cairo, Egypt

N/A

Marketing and Advertising

www.kwikkopy.com

Feb 2008 to Feb 2011 (3 years)
Sales Representative at The Egyptian Association For Cooperative Insurance

Experience Details

Sales Representative

Sales/Retail

Experienced (Non-Manager)

• Responsible for sales indoor and outdoor by dealing with individual clients and car show rooms.
• Preparing the insurance policies including the collected data and information of the clients and his car.
• Preparing accidents reports and provide a final status reports to management.
• Follow up of services operations.


Company Details

The Egyptian Association For Cooperative Insurance

Cairo, Egypt

501-1000 employees

Insurance

N/A

Feb 2007 to Dec 2007 (10 months)
Sales Representative at Arch Center

Experience Details

Sales Representative

Engineering - Mechanical/Electrical, Engineering - Construction/Civil/Architecture

Entry Level

• Responsible for Sales and Contracting with clients to proceed designing and printing the orders.


Company Details

Arch Center

Cairo, Egypt

11-50 employees

Engineering Services

N/A

Jun 2006 to Dec 2006 (6 months)

Achievements


I'm a champion of Egypt in hurdles game ( athletics ), i took many champions in this game from 2002 till 2010. Before this period i was playing football and i won many tournaments while i was playing in a youth forum. At the same time i was playing Taekwondo for a short time.

Education

BA in Business Administration

Education Details

BA

Business Administration

Cairo University, Egypt

C / Good / 65 - 75%

Accounting / Business Administration

N/A

Cairo University
2006 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Saedeyya Al Thanaweya Baneen

Egypt

2006

A / Excellent / 85 -100%

N/A

Al Saedeyya Al Thanaweya Baneen
2006
This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

AccountantAccountingAccounting And Auditing ServicesAdmin Affairs SpecialistAdministrationAdministratorAnalyticalArabicBankingBuilding ConstructionBusinessBusiness AdministrationBusiness DevelopmentChepsiCustomer ServiceDetailsDevelopement Team AssistantDevelopmentsDirect Sales ExecutiveElif GlobalEngineering ServicesEnglishFinanceGreen ColourHR DepartmentHandling ComplaintsHard WorkerHaving FunHonestInsuranceInternetJumbing RopeKwil KopyLeaderLoyaltyMarketing And AdvertisingMeditationMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMusicMy FianceeNumber 6OrangeOrganizerPackaging And ContainersPoemsProblem SolverPublic RelationsRetailSAPSalesSales RepresentativeSenior Customer RelationSkilled TradesSunsetSupportSwimmingTelecommunicationsToleranceTom Hanks MoviesTravelingWinterWriting Thoughts

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

SAP

SAP

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Handling complaints

Handling complaints

: Expert

: Extreme - I love it!

:

More than 7 years

Details

Details

: Expert

: Extreme - I love it!

:

More than 7 years

HR department

HR department

: Advanced

: High

:

3-5 years

Public Relations

Public Relations

: Advanced

: Extreme - I love it!

:

More than 7 years

Administrator

Administrator

: Advanced

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Organizer, Problem Solver

Online Presence

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