Amr ElAshmawy

Cardiovascular Service Support Engineer & Middle East Technical SupportFull Time

• Job Details: Job Description: -Installation, application and service of Diagnostic Angiography X-ray system “Toshiba, Infinix i-series” (Cardiac & Vascular types) -Supporting Toshiba Middle East agencies in installation, service and operation of cathlab systems. -Ensures a high satisfaction to primary customers & operation trainings. -Handling 3rd party equipment installed with Interventional X-ray system (Injector,PACS Workstation,Haemodynamic) -Assist in sales opportunities and communicate to sales team. -Ensures periodically completion of preventive maintenance and applying FMIs. -Maintaining tools and test equipment properly and ensuring they are calibrated. -Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.