Basic Info

Amr Abd El Halim

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Agent at LG Electronics

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

Customer Service Agent Over the Phone who handle All Customer's Need . Arabic and English Speaking Customer's ( Non-Egyptian ) , by making orders through system to send the technicians to their homes to check the Home Appliances .Always Trying To Get The Highest level of Satisfaction for Our Customer with Best Products and High Quality


Company Details

LG Electronics (multinational)

10th of Ramdan City, Egypt

More than 1000 employees

Electronics and Semiconductors, Entertainment

www.lge.com

Mar 2014 to present (2 years 9 months)
Direct Sales Representative at BeIN Media Group

Experience Details

Direct Sales Representative

Media/Journalism/Publishing

Experienced (Non-Manager)

N/A


Company Details

BeIN Media Group (multinational)

Cairo, Egypt

501-1000 employees

Media Production

Www.beIN.net

May 2016 to present (7 months)
Direct Sales Representative at OSN

Experience Details

Direct Sales Representative

Sales/Retail

Experienced (Non-Manager)

- Responsible for the sales quota as assigned by direct sales manager.
- Follow up on after sales service and customer.
- must have excellent communication skills both verbal and written.
- Persuasive and know how to negotiate well.
- Should be hard working


Company Details

OSN (multinational)

Cairo, Egypt

More than 1000 employees

Media Production

www.osn.com

Nov 2012 to Oct 2013 (11 months)

Education

Bachelor of English language in Language and Translation

Education Details

Bachelor of English language

Language and Translation

October 6 University, Egypt

C / Good / 65 - 75%

Translation Phonetics and Linguistics Novel and Drama Poetry and Criticism Civilization Arabic language

N/A

October 6 University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El kawmia language school

Egypt

2008

C / Good / 65 - 75%

N/A

El kawmia language school
2008

Certifications

Certificate details

Experience Certificate

Sep 2013

N/A

N/A

N/A

OSN ( Orbit Showtime Network 0

N/A

Training and Courses

Training/Course Details

Financial

Aug 2011

Khalda petrolium company

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AndroidBankingBeIN Media GroupBusiness DevelopmentCharles DickensCommunicatorCustomer ServiceCustomer Service AgentCustomer-orientedDirect Sales RepresentativeElectronics And SemiconductorsEnglishEntertainmentExperience CertificateFinancialFoot BallFrenchHard WorkerInternetJournalismLG ElectronicsLanguage And TranslationLiverpool FCMarketingMediaMedia ProductionMicrosoft OfficeMicrosoft OutlookMicrosoft WordMohamed Salah Football PlayerOSNPresenterPublishingReal MadridRetailSalesShootingSupportSwimmingTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: High

:

Less than 1 year

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

1-3 years

Android

Android

: Intermediate

: High

:

3-5 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Sales

Sales

: Advanced

: High

:

Less than 1 year

customer service

customer service

: Advanced

: Extreme - I love it!

:

1-3 years

banking

banking

: Little knowledge

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Presenter, Customer-oriented, Team Player

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