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Amr Sayed Abdel MohsenCoronavirus • Immediate Start

Front offfice manager at Lido Sharm Beach Hotel

Beni Suef, Egypt
  • Customer Service
  • Communication
  • Internet
  • Customer Service
  • Front line Service

Work Experience

  • Front offfice manager at Lido Sharm Beach Hotel

    Oct 2019 to present · 1 Year 3 Months
  • Front Office manager at Stella Di Mare Beach Hotel and Spa

    Mar 2018 to Aug 2019 · 1 Year 5 Months
  • Front Office manager at Siva Sharm Resort and Spa

    Aug 2017 to Mar 2018 · 7 Months
  • Assistant Front office manager at Stella di mare

    Jul 2016 to Aug 2017 · 1 Year 1 Month

Education

  • Bachelor's Degree in Hotel management

    Helwan University - Egypt 1998 to 2002 · 4 Years
  • High School - Thanaweya Amma

    AL askaria - Egypt 1998

Achievments

Throughout working in tourism field specifically hotels, i had many skills and adequate in handling guest and customer complains plus achieving satisfaction, ability to meet deadlines. Time management and prioritizing tasks and duties. Management skills,Markets awareness. Quality standards and hygiene. Team management and motivating as well as monitoring the team performance,manners and attitude moreover hygiene and grooming. Revenue and budgeting generating and analytical. Cleanliness and health & safety regulations. Provide appropriate on job and off job training. Understanding crisis management. Responsible business and loyalty to the company i am working for as well as following the guidelines of the company policies and instruct the team to, monitor the conduct of the rules and policies. Retain the company tools and equipment maintainable and available to use. Communication skills and planning of the company work process, setting up staff evaluation plan ad well as development

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Skills
Tools and Fields of Expertise

  • Customer Service
  • Communication
  • Internet
  • Customer Service
  • Front line Service
  • Hotel Management
  • Training
  • Computer Skills
  • Computer sciences

Languages

  • English

    Fluent
  • Arabic

    Fluent
  • German

    Intermediate

Training & Certifications

  • Front office Desk manager experience

    Sea group resorts,Sharm El Sheikh · 2015
  • Supervisory skills

    Ministry of Tourism · 2010
  • Leadership skills

    Ministry of Tourism · 2010
  • HACCP

    Ministry of Tourism · 2010
  • Hospitality department trainer

    American hotel & Lodging association · 2010
  • Front office skills

    American hotel & Lodging association · 2009
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