Basic Info

Hanaa Baker

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Human Resource analyst at Cal state East Bay

Experience Details

Human Resource analyst

Human Resources

Manager

• Putting together Job descriptions
• Negotiate salaries
• Preparing and screening all Letter of appointment
• Scanning, screening, and filling all the Medical forms
• Handling all evaluations scanning and employee's self-appraisal
• Organizing all the new hiring benefits packets


Company Details

Cal state East Bay

HAYWARD, United States

More than 1000 employees

Higher Education

CSUEB.EDU

Oct 2014 to present (2 years 2 months)
Financial Aid Case Manager at Ohlone College

Experience Details

Financial Aid Case Manager

Accounting/Finance

Manager

• Download FAFSA applications and analyze all financial document while maintaining discretion and confidentiality
• Screened both phone calls and emails while maintaining correspondence with the student demographic
• Communicated with students as well as supervisors and colleagues in a team oriented environment
• Organized and planned seminars/workshops for students in context of financial aid, which include loans, scholarships and other alternatives to help meet their educational goals and educate them on how to keep in compliance with regulations
• Acted as primary point of contact via-email, phone, and in person for Student Services and respond to student questions in the following areas: Admissions and Records, Financial Aid, Assessment


Company Details

Ohlone College

Fremont, United States

More than 1000 employees

Education, Higher Education

Ohlone.edu

May 2012 to Aug 2014 (2 years 3 months)
Admission and Record Admin !!! at Ohlone college

Experience Details

Admission and Record Admin !!!

Administration

Experienced (Non-Manager)

• Responded to web registration and application questions via in-person and phone (300-400 daily).
• Assisted with implementation, testing, and use of web services for students.
• Acted as primary point of contact via-email, phone, and in person for entire Student Services department (Admissions & Records, Financial Aid, & Assessments).
• Conducted numerous orientations and informed students of different programs and associate degrees and requirements.
• Responsible for appropriate changes and updates to permanent student records.
• Assisted in processing course add/drop forms, late add forms, residency, repeat, and overlapping petition forms.
• Participated in pre-term software testing of relevant aspects of the student information/ERP system
• Researched and determine resolution to registration problems that arose through the normal course of business which may be computer, procedural, or process oriented;
• Assisted in evaluation of degrees/certificates; and assisted Dean of Enrollment Services. with state & federal reporting.


Company Details

Ohlone college

Fremont, United States

N/A

Higher Education

Ohlone.Edu

May 2012 to Aug 2013 (1 year 3 months)
Assistant manager at Luqman Inc.

Experience Details

Assistant manager

Accounting/Finance, Administration, Human Resources

Manager

Provided support to CEO and Owner by prioritizing management requests, organized meeting schedules, managed heavy calendars, coordinated international/domestic travel arrangements, and prepared and approved expense reports.
Managed all accounting and bookkeeping, Budgeting, and handled payroll for 25+ employees.
Created daily workflow schedules and assigned individual members to new projects based on skill sets.
Communicated with clients, maintained dialogue with company sponsors, established excellent communication with staff, and recruited/scheduled interviews for volunteers and interns.
Screened all office correspondence while maintaining company contacts and filing system.
Prepared all job disruption and recruited for all new position


Company Details

Luqman Inc.

Newark, Ca, United States

51-100 employees

Financial Services

N/A

Sep 2009 to Oct 2011 (2 years 1 month)
Senior / Lead Tellers at Bank of America

Experience Details

Senior / Lead Tellers

Banking

Manager

Answered heavy phones, handled large amounts of cash, and balanced 1000+ accounts.
Trained new tellers and coordinated weekly schedule of 20+ tellers.
Handled deposits, withdrawals, and opened new accounts while providing excellent customer service; sold new products.
Processed all the ATM machine transactions, managed wire transfers, and cashier's checks for entire branch.
Managed computerized and paper bank filling system.


Company Details

Bank of America

Fremont, CA, United States

More than 1000 employees

Banking

www.bankofamerica.com

Mar 2005 to Sep 2009 (4 years 6 months)
Assistant Manager at Rocky Tract Inc.

Experience Details

Assistant Manager

Accounting/Finance, Administration, Human Resources

Manager

• Accounting and bookkeeping,
• Managed all the funding aspects
• Prepared all the travel arrangements for the manager and the staff
• Created a friendly atmosphere to the worker and the customers
• Excellent communication with the staff
• Excellent in giving feedback about the whole operation
. HR preformed hireing process
• All office duty Include scheduling


Company Details

Rocky Tract Inc.

San Mateo, United States

11-50 employees

Import and Export

Rockytract.com

Sep 1990 to Nov 1999 (9 years 2 months)
Office Manager at El Shams Company

Experience Details

Office Manager

Operations/Management, Accounting/Finance

Manager

• Accounting and bookkeeping,
• Managed all the funding aspects
• Prepared all the travel arrangements for the manager and the staff
• Created a friendly atmosphere to the worker and the customers
• Excellent communication with the staff
• Excellent in giving feedback about the whole operation
. HR preformed hireing process
• All office duty Include scheduling


Company Details

El Shams Company

Cairo, Egypt

11-50 employees

Import and Export

N/A

Sep 1988 to Aug 1990 (1 year 11 months)

Education

PHD/DD in Leadership and social Justice

Education Details

PHD/DD

Leadership and social Justice

Cal State East Bay, United States

Not specified

Leadership and Social Justice

N/A

Cal State East Bay
2016 - 2018 (Expected)
Master Degree in MPA

Education Details

Master Degree

MPA

Cal State East Bay Hayward, United States

A / Excellent / 85 -100%

Public admin / Public Policy

N/A

Cal State East Bay Hayward
2013 - 2015
College Diploma in Business Admin

Education Details

College Diploma

Business Admin

Ohlone College, United States

A / Excellent / 85 -100%

Business Admin

N/A

Ohlone College
2012 - 2014
College Diploma in Computerized Accounting

Education Details

College Diploma

Computerized Accounting, Accounting

International American College, United States

A / Excellent / 85 -100%

Accounting, computer Applications Excel/ Peach-tree/ Quickbook

N/A

International American College
2006 - 2007
BA in Business Admin

Education Details

BA

Business Admin

Helwan University, Egypt

A / Excellent / 85 -100%

Business Admin/ Accounting

N/A

Helwan University
1995 - 1999

Certifications

Loan Processor
Jun 2003

Certificate details

Loan Processor

Jun 2003

98 out of 100

N/A

N/A

American Banking Mortgagee

Loan Processor / loan officer

Tax Analyst
Aug 2004

Certificate details

Tax Analyst

Aug 2004

99 out of 100

N/A

N/A

American Banking Mortgagee

Tax analyst

Certificate details

Taxes Prepare specialist

Jan 2000

95 out of 100

N/A

N/A

Chicago College

Personal Tax specialist

Certificate details

Debit Consolidator / Insurance agent

Jul 2010

100 out of 100

N/A

00698197

Farm Insurance Co.

Debit Consolidator / Insurance agent

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdmission And Record Admin !!!Adobe PhotoshopAnalyticalArabicAssistant ManagerBankingBusiness AdminBusiness DeveloperBusiness DevelopmentBusiness ManagementBusiness PlanningComputerized AccountingCreativeCustomer ServiceCustomer ServicesDebit Consolidator / Insurance AgentEducationEnglishFinanceFinancial Aid Case ManagerFinancial AnalystFinancial ServicesFrenchHigher EducationHuman Resource AnalystHuman ResourcesHuman Resources (HR)Import And ExportInitiativeInsuranceInternetLeaderLeadership And Social JusticeLoan ProcessorMPAMS WordManagementMicrosoft AccessMicrosoft ExcelMicrosoft PowerPointNetworkingNetworksOffice ManagerOnBaseOraclePeople SoftProblem SolverSenior / Lead TellersTax AnalystTaxes Prepare SpecialistTeaching

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

MS Word

MS Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

OnBase

OnBase

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources (HR)

Human Resources (HR)

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

People Soft

People Soft

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: High

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

business planning

business planning

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources

Human Resources

: Expert

: Extreme - I love it!

:

3-5 years

Business Management

Business Management

: Expert

: Extreme - I love it!

:

More than 7 years

Financial analyst

Financial analyst

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Services

Customer Services

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

More than 7 years

Business developer

Business developer

: Expert

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Creative, Initiative, Problem Solver

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