
Amr Warda
Community Pharmacist at Ezz Eldeen Pharmacy
Maadi, Cairo, EgyptWork Experience
Community PharmacistFull Time
- Job Details:*Responsible for the daily operations of the pharmacy including medication dispensing, patient counseling, inventory management, and management of co-employees working at the pharmacy. *Review, check eligibility, propose medical insurance claim form, dispense drugs after ensuring approval prequisites from the insurance company.
PSP Call center team leaderFull Time
- Job Details:-Oversee projects and supervise the day-to-day operations and reports of the Patient Support Programs team. -Review daily reports and collect data to be reported to the clients. -Make sure everyone is pulling their weight by distributing the workload evenly according to the teams strength points and development of the team by working on their weaker points. -Review and report Pharmacovigilance reports to the clients in their relevant timelines. -Making sure that the team's performance and motivation levels are maintained.
Patient Support Program Call Center Team LeaderFull Time
RAY CRO
May 2019 - Sep 2019 -4 months
Egypt , Cairo
- Job Details:-Assigned projects: **Eylea (Bayer) **Betaferon (Bayer) “Program Launch” **Omnitrope (Sandoz) **Kisqali (Novartis)
Patient Support Program Tele EducatorFull Time
RAY CRO
May 2018 - Apr 2019 -11 months
Egypt , Cairo
- Job Details:*Answer patients’ calls, provide patient care, and attend to their needs. *Fill Pharmacovigilance reports and send them, after being reviewed to the concerned party's safety department. *Identify and escalate un-resolvable issues to supervisors. -Assigned projects: **Kisqali (Novartis) "Program launch" **PCR(Novartis) **Entresto (Novartis) **Keytruda (MSD) "Program launch" **Omnitrope (Sandoz)
Education
Bachelor's Degree in Pharmaceutical science
Misr International University (MIU)Jan 2009 - Jan 2017 - 8 yr
High School - Thanaweya Amma
Orouba Language SchoolsJan 2009
Skills
- Computer Skills
- Management
- Business English
- Communication
- Planning
- Strategic Thinking
- PV
- Pharmacovigilance
- PSP
- Patient support
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Pharmacovigilance Workshop
GXP Solutions·2022Graphic design
Envision Academy·2017