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Amr Tarek Tolba

Cloud Engineer at Raya Data Center

Cairo, Egypt

Work Experience

  • Cloud EngineerFull Time

    Raya Data Center

    Nov 2018 - Present -6 yrs, 8 months

    Egypt , Cairo

    • Job Details:Administrating VMware infrastructure environment (VMware vCenter, VMware vCloud Director, vRealize Operations Manager). -Administer and Manage RDC virtualization environments, create new VMs, Migrate, and clone existing VMs. -Own RDC Cloud environment operations, management and monitoring. -Contact vendors in case of any HW or SW issues. -Troubleshooting and maintain systems like (MS Windows Linux Like systems–VMWare). -Monitoring Data Center systems using PRTG and vROPs. -Notify customers by incidents relevant to their environments. -Handle incidents with customers and provide RDC customers by a reason for outage report “RFO”.
  • IT SpecialistFull Time

    Raya Data Center

    Mar 2016 - Nov 2018 -2 yrs, 8 months

    Egypt , Cairo

    • Job Details:- Install, configure and maintain personal computers, networks, and related hardware. - Installing and configuring computer operating systems and applications in labs. - Implementing and managing windows Server 2008 & 2012 -Implementing and managing Kaspersky Server -Implementing and managing windows Server Services (DHCB, DNS, WDS, WSUS, KMS) - Supporting and managing more than 120 branch - Supporting and managing more 5000 employee -Familiar and working with virtualization technique such as Microsoft hyper v and VMware.
  • IT Support engineerFull Time

    Raya Trade

    Mar 2014 - Mar 2016 -2 yrs

    Egypt , Cairo

    • Job Details:- Install, configure and maintain personal computers, networks, and related hardware. - Installing and configuring computer operating systems and applications in labs. - Troubleshooting system and network problems, diagnosing and solving hardware/software faults. - Replacing parts as required. - Providing help to users concerning software and hardware use ensuring the availability of all resources that are needed for lab operation. - Troubleshooting in case of any technical problems in any of the admin or labs PC.
  • Maintenance engineerFull Time

    Redington Egypt

    May 2012 - Mar 2014 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Maintain laptops and servers for the customers and employee for any hardware and software issue as authorized service provider for (DELL HP, LENOVO, IBM, and ACER)
  • Education

    • BSc in Communications Engineering,

      El Shorouk Academy (SHA)

      Jan 2007 - Jan 2012 - 5 yr

    • High School - Thanaweya Amma

      Kafr saqr

      Jan 2007 

    Achievements

    *Star of the 1st Quarter of 2017 at Raya Data Center. *Star of the 2nd Quarter of 2016 at Raya Trade.

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Red Hat Certified Engineer (RHCE)

      Raya IT·2018
    • VMware vSphere 6.5

      Raya IT·2017
    • Customer Service course

      Raya·2016
    • ITIL Foundation course

      Raya·2016
    • DCSE 1000 client Q4 assessment

      RAYA·2015
    • DCSE 1000 Enterprise foundation

      2015
    • DCSE 1000 client foundation

      2015
    • DCSE 2000 Networking Foundations

      Raya·2015
    • MCSA

      IT Gate Academy ·2014
    • MCSA

      IT Academy·2014
    • CCNA

      IT Gate Academy ·2014
    • N+

      IT Gate Academy ·2013
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