
Amr Tarek Tolba
Cloud Engineer at Raya Data Center
Cairo, EgyptWork Experience
Cloud EngineerFull Time
Raya Data Center
Nov 2018 - Present -6 yrs, 8 months
Egypt , Cairo
- Job Details:Administrating VMware infrastructure environment (VMware vCenter, VMware vCloud Director, vRealize Operations Manager). -Administer and Manage RDC virtualization environments, create new VMs, Migrate, and clone existing VMs. -Own RDC Cloud environment operations, management and monitoring. -Contact vendors in case of any HW or SW issues. -Troubleshooting and maintain systems like (MS Windows Linux Like systems–VMWare). -Monitoring Data Center systems using PRTG and vROPs. -Notify customers by incidents relevant to their environments. -Handle incidents with customers and provide RDC customers by a reason for outage report “RFO”.
IT SpecialistFull Time
Raya Data Center
Mar 2016 - Nov 2018 -2 yrs, 8 months
Egypt , Cairo
- Job Details:- Install, configure and maintain personal computers, networks, and related hardware. - Installing and configuring computer operating systems and applications in labs. - Implementing and managing windows Server 2008 & 2012 -Implementing and managing Kaspersky Server -Implementing and managing windows Server Services (DHCB, DNS, WDS, WSUS, KMS) - Supporting and managing more than 120 branch - Supporting and managing more 5000 employee -Familiar and working with virtualization technique such as Microsoft hyper v and VMware.
IT Support engineerFull Time
Raya Trade
Mar 2014 - Mar 2016 -2 yrs
Egypt , Cairo
- Job Details:- Install, configure and maintain personal computers, networks, and related hardware. - Installing and configuring computer operating systems and applications in labs. - Troubleshooting system and network problems, diagnosing and solving hardware/software faults. - Replacing parts as required. - Providing help to users concerning software and hardware use ensuring the availability of all resources that are needed for lab operation. - Troubleshooting in case of any technical problems in any of the admin or labs PC.
Maintenance engineerFull Time
Redington Egypt
May 2012 - Mar 2014 -1 yr, 10 months
Egypt , Cairo
- Job Details:Maintain laptops and servers for the customers and employee for any hardware and software issue as authorized service provider for (DELL HP, LENOVO, IBM, and ACER)
Education
BSc in Communications Engineering,
El Shorouk Academy (SHA)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Kafr saqrJan 2007
Achievements
*Star of the 1st Quarter of 2017 at Raya Data Center. *Star of the 2nd Quarter of 2016 at Raya Trade.
Skills
- VMware Product
- Managing and Monitoring all VMs and servers through V-Center
- Computer Hardware
- Microsoft Outlook
- Help Desk
- IT Support engineer
- Cloud
- Windows Server
- Active Directory
- Configuring and Managing Hyper-V
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Red Hat Certified Engineer (RHCE)
Raya IT·2018VMware vSphere 6.5
Raya IT·2017Customer Service course
Raya·2016ITIL Foundation course
Raya·2016DCSE 1000 client Q4 assessment
RAYA·2015DCSE 1000 Enterprise foundation
2015DCSE 1000 client foundation
2015DCSE 2000 Networking Foundations
Raya·2015MCSA
IT Gate Academy ·2014MCSA
IT Academy·2014CCNA
IT Gate Academy ·2014N+
IT Gate Academy ·2013