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Amr Amin Refaat

Customer Service Team Manager at OSN

Giza, Egypt
  • Microsoft Word
  • Microsoft Excel
  • Powe Point
  • Franchising

Work Experience

  • Customer Service Team Manager at OSN

    May 2015 to present · 5 Years 8 Months
  • Corporate Senior Sales Executive at Etisalat Masr

    Oct 2013 to May 2015 · 1 Year 7 Months
  • Telesales Consumer Team Leader at Etisal International Company

    Aug 2009 to Oct 2013 · 4 Years 2 Months
  • Customer Service Advisor at Vodafone

    Part Time
    Jan 2009 to Aug 2009 · 7 Months

Education

  • Faculty Of Commerce – Arabic Section – Accounting department in Accounting

    Cairo University (CU) - Egypt 2005 to 2010 · 5 Years
  • High School - Thanaweya Amma

    Amoun Private School - Egypt 2005

Achievments

• Exceeding Expectations KPI’s as a corporate sales at 2014. • Best Seller at Etisal International Company at June-2010. • Top performance Mar-Apr and May-2010. • Best Team Leader at 2011 and 2012.

Skills
Tools and Fields of Expertise

  • Microsoft Word
  • Microsoft Excel
  • Powe Point
  • Franchising

Languages

  • English

    Advanced
  • Arabic

    Fluent

Training & Certifications

  • Exceeding Expectations

    KPI’s · 2014
  • Top Seller

    Top Seller · 2010
  • English Course

    AUC · 2009
  • Microsoft Office Suite

    FGF · 2008
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