
Amr Amin Refaat
Customer Service Team Manager at OSN
Giza, Egypt- Microsoft Word
- Microsoft Excel
- Powe Point
- Franchising
Work Experience
- May 2015 to present · 5 Years 8 Months
Customer Service Team Manager at OSN
- Oct 2013 to May 2015 · 1 Year 7 Months
Corporate Senior Sales Executive at Etisalat Masr
- Aug 2009 to Oct 2013 · 4 Years 2 Months
Telesales Consumer Team Leader at Etisal International Company
- Jan 2009 to Aug 2009 · 7 Months
Customer Service Advisor at Vodafone
Part Time
Education
- Cairo University (CU) - Egypt 2005 to 2010 · 5 Years
Faculty Of Commerce – Arabic Section – Accounting department in Accounting
- Amoun Private School - Egypt 2005
High School - Thanaweya Amma
Achievments
• Exceeding Expectations KPI’s as a corporate sales at 2014. • Best Seller at Etisal International Company at June-2010. • Top performance Mar-Apr and May-2010. • Best Team Leader at 2011 and 2012.
SkillsTools and Fields of Expertise
- Microsoft Word
- Microsoft Excel
- Powe Point
- Franchising
Languages
English
AdvancedArabic
Fluent
Training & Certifications
- KPI’s · 2014
Exceeding Expectations
- Top Seller · 2010
Top Seller
- AUC · 2009
English Course
- FGF · 2008
Microsoft Office Suite