Amr Ragab Salman

IT SpecialistFull Time

• Job Details:Monitored and maintained network infrastructure, including ESXi host and virtual servers (Domain Controller, Sophos Firewall, Zabbix, Veem). Diagnosed and resolved connectivity, access point, and server issues to ensure system reliability and optimal performance. Additionally, I routinely work with OpenVAS and Kali Linux to simulate attacks and detect vulnerabilities as part of ongoing penetration testing and security training. I analyze firewall logs and real-time threat responses to evaluate how effectively security systems detect and mitigate threats—ensuring a proactive cybersecurity posture across the organization. Assisted in network upgrades and implemented IT protocols, security measures, and regular system updates to mitigate threats, enhance data protection, and improve overall operational efficiency. Installed and configured workstations, specialized software, and networked devices, while providing responsive help desk support to staff and students by troubleshooting hardware, software, and network issues.

IT SpecialistFull Time

• Job Details:Provide immediate technical support to staff, classrooms, and computer labs, ensuring seamless operations. Monitor and maintain the functionality of IT systems, including fingerprint devices, CCTV cameras, and network infrastructure. Inspect and manage network devices, including Mikrotik routers and Domain Controllers (DCs), ensuring stability and uninterrupted connectivity. Update and maintain Group Policy configurations to ensure efficient device management and compliance with organizational standards. Troubleshoot and resolve ISP and 4G-router issues to maintain reliable internet services. Prepare and deploy operating system images using WDS and install required services on servers. Manage mailing services, cloud-based applications, and the LMS platform, ensuring smooth operations.

Software TesterFreelance / Project