Amr nehad mohammed

Customer support executiveFull Time

• Job Details:-Developed strong relationships with clients, resulting in repeat business and positive feedback. -Managing all connection between client and Aramex operation team as an account manager to make sure orders and product arrive in the right place at the right time in a good quality. -preparing next day customers' orders and creating same day orders, also solving any related delayed or damaged product with customer and warehousing team.

Customer specialist and account managerFull Time

• Job Details:-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. - Educated customers about billing, payment processing and support policies and procedures. - Followed up with customers about resolved issues to maintain high standards of customer service.

Customer and restaurant specialistFull Time

• Job Details:-Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients. - Collaborated with cross-functional teams to develop and implement effective support strategies.