Amr Mobarez

Achievments

• I had got the top achievers quarter 2 as CSR after 5 months from hiring date and joined night shift team. • Promoted after 8 months from hiring to be 1 of 3 members whom selected to launch first workforce team at Etisal International Company. • I was eager to create most of excel templates that help the team to facilitate the work, sending accurate report, save time and cost as well. • After I had promoted as Supervisor. I designed workforce development training and rotate the roles between team members to share experience, which reflected to gain experience to work effectively and efficiency inside the team and give them the challenge to grow inside the company and follow their career path. • In 2014 I had create 2 new sectors at the company:- 1. Leave Admin (Responsible for headcount optimization and attendance payroll and leaves updates) 2. Reporting Team (Responsible for all reports related to account performance and agents productivity) • Now I’m working to create first MIS