Amr Ahmed Khattab

destination managerFull Time

• Job Details:Collect and analyze all department data figures.  Organize Conferences, Corporate events (FIT), individual travelers and charter businesses.  Setup, open and establish branch offices..  Cost control, ensure that the daily operations cost is effective and profitable.  Managing budgets and maintaining statistical/financial records.  Structuring and supervising quality control.  Up-to-date Business strategy to meet the environmental conditions and challenges of the future and any changes in tourist activities and events.  Daily monitoring traffic, excursion, airport, operation, service quality and taking action whenever necessary.  Build and maintain relations with senior airport management and tourism police as well as ministry of tourism  Meetings with Chairman, CEO, GM and advise on any local issues and future trends in resort.  Maintaining statistical and financial records  Responsible for ensuring operations run as smoothly as possible from beginning to end for all clients.  Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training.  Managing & motivating staff to meet targets  Liaising with travel partners, including airlines and hotels sales directors for Promotions as well as front office, key staff to manage bookings.  Constantly motivate the sales team to hit their targets and ensure company profitability  Oversee and manage all aspects of service delivery.  Distributes hotels for T/L depending on Experiences, Sales, performance, Operation, Sales target achievement.  Feasibility studies for all new excursion trip operations and sales rate for all tour operators with different currencies.  Weekly and monthly sales analysis chart for target achievements

Operation ManagerFull Time

• Job Details:• This job mainly involved designs, supervision and follow up all staff’s duties • Rooms reservations and confirmations, data revision and made sure that there were no missing details as (Arr/Dep flights- room type-H/B, all transfer) • Filling system (stop sale- promotions- allotment increase and materialized- turn away- black booking- cancelation ) • Monthly hotel print for the released period • The over booking period expectations • Job organization • Handled all the turn away problems and manual sheets • Communication with hotel reservation • Communication with traffic and other department hand over • Black booking policy for the over booking period • Set up all payments between the foreigner agent the local one (invoice to back transfer) • Daily report to the general manager about : _waiting list rooms _stop sale hotel list _payment problems _rooms regret _turn away _hotels promotions rates _allotment materialized report in the highest period

Hotel Manager - M/S Nile Supreme Full Time

• Job Details:1. planned and organized accommodation, catering and other hotel services 2. Managed budgets and financial plans as well as controlling expenditure 3. Maintained statistical and financial records 4. Setting and achieving sales and profit targets 5. Analyzed sales figures, devising marketing and revenue management strategies 6. Recruiting, training and monitoring staff 7. Planned work schedules for individuals and teams. 8. Meeting and greeting customers. 9. Dealing with customer complaints and comments 10. Addressing problems and troubleshooting 11. supervised maintenance, supplies, renovations and furnishings 12. Dealing with contractors and suppliers 13. Ensured security is effective 14. Carried out inspections of property and services 15. Ensured compliance with licensing laws, health and safety and other statutory regulations. 16. Structured and supervised the quality control. 17. Insured the adequate services provided and customer satisfactions within budget limit. 18. Audit Supervised weekly monthly reports for all dept