
Amr Hossam Hossam
Accountant at Arope Life Insurance
Agouza, Giza, EgyptWork Experience
Customer Service RepresentativeInternship
- Job Details:I was responsible for : 1) Opening and maintaining customer accounts by recording account ,information 2) Resolving product or service problems by clarifying the customers complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution 3) Recommending potential products or services to customers 4) Manage large amounts of incoming calls 5) Establishing new customers accounts and updating their transactions status 6) Building sustainable relationships of trust through open and interactive communication 7) Ensuring customer satisfaction and providing professional customer support
Auditing InternInternship
Mazars
Jul 2018 - Aug 2018 -1 month
- Job Details:I was responsible for : 1) Collecting and analyzing data to find possible errors such as extravagance, fraud, theft or non compliance with regulations or management policies 2) Submitting reports to management on audit reports and making recommendations for change in financial activities or operations 3) Examining and evaluating financial and information systems and recommending controls to ensure data integrity and system reliability 4) Preparing detailed reports on the findings during audits 5) Inspecting account books and accounting systems for efficiency, effectiveness and the use of the accepted accounting procedures to record transactions 6) Preparing, analyzing and verifying annual reports, financial statements and other records using accepted accounting and statistical procedures 7) Review compliance of the company with both state and federal legal requirements
Education
Bachelor's Degree in Accounting
Cairo University, Faculty of commerce, English sectionJan 2020
High School - Thanaweya Amma
Al Orouba languages SchoolJan 2016
Activities
Public Relations at ITM Cairo University
Student Activity
Oct 2016 - Nov 2016 -1 month
Human Resources at Link Cargo
Student Activity
Sep 2016 - Oct 2016 -1 month
Achievements
I am a senior accountatnt who has been consistently working on developing myself and seeking for a new challenge and an interesting career that let me work on the leading areas, provide me with the opportunity to learn and innovate to cope with the organizational goals and objectives. I believe I am prepared to handle the challenges that my future position presents.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Banking Institute Basics
Youtube·2021E-product Management Course
Edraak·2020Fundamentals of Credit Course
Corporate Finance Institute® (CFI)·2020Supply Chain Management Course
Edraak·2020Feasibility Study Course
LinkedIn Learning·2020Strategic Planning Course
Edraak·2020Trainers Trainer Introduction Course
Edraak·2020Customer Service Course
LinkedIn Learning·2020Data Analytics Course
LinkedIn Learning·2020Sales Representative Course
LinkedIn Learning·2020Financial Planning Course
Edraak·2019Digital marketing Course
Edraak·2019Project Management Course
Edraak·2018Time Management Course
Edraak·2018Entrepreneurship Course
Injaz Egypt·2018Entrepreneurship Workshop
Cairo University·2018Customer Service Internship
Contact Company·2017