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Amr HossamCoronavirus • Immediate Start

Customer Service Representative

Giza, Egypt
  • Communication
  • Negotiation
  • Presentation
  • Microsoft Office
  • Team Work

Work Experience

  • Customer Service Representative at QNB Group

    Internship
    Aug 2019 to Sep 2019 · 1 Month

  • Auditing Intern at Mazars

    Internship
    Jul 2018 to Aug 2018 · 1 Month

  • Treasury Intern at Faisal Islamic Bank of Egypt

    Internship
    Jul 2017 to Aug 2017 · 1 Month

  • Customer Service Intern at Contact Company

    Internship
    Jun 2017 to Jul 2017 · 1 Month

Education

  • Bachelor's Degree in Accounting

    Cairo University, Faculty of commerce, English section - Egypt 2020

  • High School - Thanaweya Amma

    Oruba languages School - Egypt 2016

Activities

  • Student Activity

    Public Relations at ITM Cairo University

    Oct 2016 to Nov 2016 · 1 Month
  • Student Activity

    Human Resources at Link Cairo University

    Sep 2016 to Oct 2016 · 1 Month

Achievments

I am a fresh graduate and a hard worker who has been consistently working on developing myself and seeking for a new challenge and an interesting career that let me work on the leading areas, provide me with the opportunity to further develop my skills and abilities, learn and innovate to cope with the organizational goals and objectives. I believe I am prepared to handle the challenges that my future position presents.

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Skills
Tools and Fields of Expertise

  • Communication
  • Negotiation
  • Presentation
  • Microsoft Office
  • Team Work
  • Leadership
  • Active listening
  • patience

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • E-product Management Course

    Edraak · 2020

  • Fundamentals of Credit Course

    Corporate Finance Institute® (CFI) · 2020

  • Feasibility Study Course

    LinkedIn Learning · 2020

  • Strategic Planning Course

    Edraak · 2020

  • Trainers Trainer Introduction Course

    Edraak · 2020

  • Customer Service Course

    LinkedIn Learning · 2020

  • Data Analytics Course

    LinkedIn Learning · 2020

  • Sales Representative Course

    LinkedIn Learning · 2020

  • Supply Chain Management Course

    Edraak · 2020

  • Financial Planning Course

    Edraak · 2019

  • Digital marketing Course

    Edraak · 2019

  • Project Management Course

    Edraak · 2018

  • Time Management Course

    Edraak · 2018

  • Entrepreneurship Course

    Injaz Egypt · 2018

  • Entrepreneurship Workshop

    Cairo University · 2018

  • Customer Service Internship

    Contact Company · 2017
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