
Amr Hakeem
Operations Manager at Brilliance Business School
Shorouk City, Cairo, EgyptWork Experience
Operations ManagerFull Time
Jun 2020 - Present -5 yrs, 1 month
- Job Details:- Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization. - Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. - Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures. - Provides professional communication with the clients and the academic community to handle all their requests and gives them in-time feedback throughout the educational process. - Analyzes, designs, documents, and implements internal reports, schedules and procedures for the organization. - Manages the day-to-day work with collaborating with various technical, professional, and/or administrative personnel engaged in the educational process, as appropriate to the position.
COO of Advertising AgencyFull Time
Mixedia Advertising Agency
Sep 2019 - Feb 2020 -5 months
Egypt , Cairo
- Job Details:• Oversee the day-to-day administrative and operational functions of a business. • Assist in implementing business strategies, Procedures and plans. • Lead employees to assure maximum dedication and performance. • Prepare accurate financial performance reports. • Assist in compiling the company’s budget • Monitor invoices, money handling procedures, and bank processes. • Assure quality and client satisfaction. • Monitor internal and external communications.
Operations Team LeaderFull Time
Jan 2017 - Sep 2019 -2 yrs, 8 months
Egypt , Cairo
- Job Details:• Monitor and evaluate the graphics team members' performance to guarantee that it is up to the quality and quantity standards. • Monitor the workflow to make sure that it works smoothly and properly. • Handle the irregular cases with staff members to facilitate the workflow. • Check if there are any new updates regarding the work process and communicate them to all team members to ensure their up‐to‐date awareness. • Participate in detecting any existing problems and implement corrective actions to solve them and avoid any future one. • Coordinate with the Software Development team and Document Engineering team to develop new tools. • Supervise the training of newly hired employees to ensure the effectiveness of the training process and follow up on action plans and provide on job training, if needed.
Finalization Team LeaderFull Time
Dec 2011 - Jan 2017 -5 yrs, 1 month
Egypt , Cairo
- Job Details:• Develop a strategy the team will use to reach its goal and reflect to them the global view of the company. • Provide any training that team members need. • Communicate clear instructions to team members. • Listen to team members' feedback and provide them with my feedback. • Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed. • Manage the flow of day-to-day operations to match the company standards. • Create and recommend ideas to develop the used resources (i.e. system, tools,etc.) to improve the work. • Create reports to update the company with the team's progress. • Communicate with the other company departments to facilitate organize and develop the work. • Give all the required feedback to the managers and the administration about the staff and the work.
Education
Bachelor's Degree in Chemistry/Geology
Cairo University (CU)Jan 2004
Achievements
I played many sports before, officially I played Athletics (Running middle and long distance) and football in Terssana Club, Kung Fu in Aljazeera Club, and riding Bicycle in Warrak youth center club.
Skills
Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
Web Design
Fusion Academy·2011