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Amr Hakeem

Operations Manager at Brilliance Business School

Shorouk City, Cairo, Egypt

Work Experience

  • Operations ManagerFull Time

    Brilliance Business School

    Jun 2020 - Present -5 yrs, 1 month

    • Job Details:- Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization. - Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. - Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures. - Provides professional communication with the clients and the academic community to handle all their requests and gives them in-time feedback throughout the educational process. - Analyzes, designs, documents, and implements internal reports, schedules and procedures for the organization. - Manages the day-to-day work with collaborating with various technical, professional, and/or administrative personnel engaged in the educational process, as appropriate to the position.
  • COO of Advertising AgencyFull Time

    Mixedia Advertising Agency

    Sep 2019 - Feb 2020 -5 months

    Egypt , Cairo

    • Job Details:• Oversee the day-to-day administrative and operational functions of a business. • Assist in implementing business strategies, Procedures and plans. • Lead employees to assure maximum dedication and performance. • Prepare accurate financial performance reports. • Assist in compiling the company’s budget • Monitor invoices, money handling procedures, and bank processes. • Assure quality and client satisfaction. • Monitor internal and external communications.
  • Hindawi

    • Operations Team LeaderFull Time

      Jan 2017 - Sep 2019 -2 yrs, 8 months

      Egypt , Cairo

      • Job Details:• Monitor and evaluate the graphics team members' performance to guarantee that it is up to the quality and quantity standards. • Monitor the workflow to make sure that it works smoothly and properly. • Handle the irregular cases with staff members to facilitate the workflow. • Check if there are any new updates regarding the work process and communicate them to all team members to ensure their up‐to‐date awareness. • Participate in detecting any existing problems and implement corrective actions to solve them and avoid any future one. • Coordinate with the Software Development team and Document Engineering team to develop new tools. • Supervise the training of newly hired employees to ensure the effectiveness of the training process and follow up on action plans and provide on job training, if needed.
    • Finalization Team LeaderFull Time

      Dec 2011 - Jan 2017 -5 yrs, 1 month

      Egypt , Cairo

      • Job Details:• Develop a strategy the team will use to reach its goal and reflect to them the global view of the company. • Provide any training that team members need. • Communicate clear instructions to team members. • Listen to team members' feedback and provide them with my feedback. • Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed. • Manage the flow of day-to-day operations to match the company standards. • Create and recommend ideas to develop the used resources (i.e. system, tools,etc.) to improve the work. • Create reports to update the company with the team's progress. • Communicate with the other company departments to facilitate organize and develop the work. • Give all the required feedback to the managers and the administration about the staff and the work.

    Education

    • Bachelor's Degree in Chemistry/Geology

      Cairo University (CU)

      Jan 2004 

    Achievements

    I played many sports before, officially I played Athletics (Running middle and long distance) and football in Terssana Club, Kung Fu in Aljazeera Club, and riding Bicycle in Warrak youth center club.

    Skills

    • illustrator
    • Adobe Photoshop
    • Business Development
    • Academic advisor
    • AfterEffects
    • Customer Service
    • HTML
    • CSS
    • XML
    • DX

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Beginner

    Training & Certifications

    • Web Design

      Fusion Academy·2011
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